Professional personel - hogue in every way - answered all questions and sent frequent updates as warranted
Thanks for your help
10/8/2015
Yan T. VERIFIED CUSTOMER
Vehicle Make : Audi
you guys did a very good job?
10/3/2015
Sarah F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I dealt with Matt and ****? (receptionist) they were awesome and helpful. I will definitely be recommending ABRA to anyone who needs body or glass work done on their vehicle. Everything looks great. Service was prompt and I felt well informed through the entire process. Thank you very much for your service.
10/3/2015
Diana H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kind people and kept us posted as to what was happening. Will differently use then again if I ever need. Thank you.
9/26/2015
Shelton S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thanks for the thorough explanation of all that was done to "fix" our car when we came to pick it up!
9/26/2015
Paul S. VERIFIED CUSTOMER
Vehicle Make : Ford
It looks better now than when we bought it.
9/24/2015
James C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really appreciate the way the car is returned in pristine condition inside and out.
9/9/2015
Ben A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Kent is awesome. Top service. And we're ahead of schedule!
9/4/2015
Kristina A. VERIFIED CUSTOMER
Vehicle Make : Toyota
John is great to work with. The only part that surprised me is how it took multiple phones calls and over a week to get my estimate, and even then I never received the copy over email that I was promised. However, some of that be be that John did me a favor and squeezed in appraising my car without an appointment, which I did appreciate. Aside from that hiccup, my experience was stellar.
8/27/2015
Cheryl N. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repair was I pressingly efficient. We appreciated being kept up to date. This allowed us to plan accordingly . Use of text updates was great! Only negative experience was at the end. John calked to say the car was complete. We called back and asked how to access the complimentary shuttle to provide a ride retrieve and pay for service. The receptionist first said out SUV was not done. After she corrected her response , she then said that there was no shuttle. We would have to pay for it. afted attempts to convince her that we were informed otherwise, we gave up and picked up the car the next day when I had access to a ride to your building. The important aspect of the repair which was the work completed was highly rated.
8/14/2015
Lawrence H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thorough; reliable; courteous
8/14/2015
Ben L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work that Abra did on my car was of superior quality. I was very satisfied and would recommend Abra very highly. They not only did a superior job but gave me back my car clean inside and out. I am so thankful I used them.
7/31/2015
Angela H. VERIFIED CUSTOMER
Vehicle Make : Toyota
They set up my estimate quickly, explained how the process worked with insurance and made sure I was kept up to date with the progress.
They completed the job right on schedule and it looks like new!!
They were patient with my ? S and very friendly but professional.
7/31/2015
Jane A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Looked new and professional! Thank you for vacuuming my car - that was special treat!
7/16/2015
Miriam N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent use of txt messages and phone calls to keep us updated .Made the wait easier and gave us assurance the car was in the right hands.The job was professionally
well done!! All the people we talked to were
polite and efficient! Even went the extra mile to clean the car and straighten out a dented
wiper! Keep up the great service!
7/14/2015
Todd M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Really appreciated the calls from Kent to keep me updated on progress of repairs. I think the text updates weren't as helpful, as they felt like canned, automated texts. Great work on the repairs themselves!
7/13/2015
Donald W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy with the timeliness and end product! Also happy with the cost, lower than the 2nd estimate. Thanks to all of you!