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Real Reviews from VERIFIED CUSTOMERS
Maria L. VERIFIED CUSTOMER
Vehicle Make : Honda
Very satisfied. They did such N amazing job and were always very profesional.
3/14/2019
Gary G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything looked great, but no one checked the lights it turn signals. I had all of them when I came in, but now my right turn signal isn’t working. Everything else was just great.
3/9/2019
Claudia H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Awesome service! Great work!
2/20/2019
Sheryl P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Repaired quick and looks like new.
2/12/2019
Nancy B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Amendments made to initial estimate, nothing was conveyed to me as the customer. I was expecting maybe 3 days without my vehicle turned into ten. After the fact it was explained due to weather conditions nothing was shipped out for three or for days and then it was partial shipment. I understand this becomes out of your control, but customer service and communication does not. I was also believing my windshield was going to be included in the repairs, it wasn't. Was informed that was my insurance company decision, but that also was never conveyed or discussed with me.
2/9/2019
Keith R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very friendly staff. Status updates were informative
2/9/2019
Becky Q. VERIFIED CUSTOMER
Vehicle Make : Jeep
Was great service
2/1/2019
Ronald P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Did a great job! Completely satisfied.
1/31/2019
Caroline M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone appeared to work well today to get things done. Staff was very friendly and helpful. Mr **** went out of his way to to be helpful and make sure things were done right.
1/26/2019
John T. VERIFIED CUSTOMER
Vehicle Make : GMC
Was told my vehicle repairs would take 15 days,but actually had my vehicle for 51 days!!dropped it off oct.9 never heard from them until nov.6.they left message that parts weren't in.i called them spoke to Tyson on nov.16 ,again telling me still waiting on parts!I then called corporate (who never called me back)left message with customer service)totally unprofessional and disrespectful to a customer!very disappointed in abra experience ,would not recommend a bra to anyone!later found out parts weren't even being ordered until 2-3 weeks after I dropped my vehicle off at a bra shop!!!
12/1/2018
Alison L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Estimating took a rather long time. I understand that there was remains of a deer under my car, but I drove by multiple times to see that my car had not been moved from the spot. I was hoping that it would be cleaned faster so the damage could be estimated. I was disappointed when I was promised a phone call but I constantly had to call back. I am happy that my car is back in my possession but I wish that I was given better updates rather than having to follow up myself.
11/30/2018
Russell G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Found a couple of issues, but they are going to rework it for me.
11/1/2018
Penny G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Nice people, making any wait time speed by--just a pleasant experience. Thanks, Penny G
8/23/2018
Jerome &. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The Abra staff is professional and courteous.
8/17/2018
Debra S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you
8/17/2018
William W. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone we dealt with was super.
7/20/2018
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Everything was great from the time I got the estimate until the time I picked up my car after the repairs were completed. Everyone I came in contact with was a pleasure to deal with. Thanks again!
7/15/2018
Margo T. VERIFIED CUSTOMER
Vehicle Make : Ford
Super job. Matched perfectly.
7/14/2018
Mike U. VERIFIED CUSTOMER
Vehicle Make : GMC
None...everything went well
7/13/2018
Don R. VERIFIED CUSTOMER
Vehicle Make : Jeep
They were very speedy. I was in and out in just about one hour. Nice job.
6/29/2018