But not completely satisfied with lack of communication. The completion date was changed/delayed four times, and I was not called for any of them...I learned of the delays only after calling to inquire about the status of repairs. Otherwise we were quite pleased with the entire process
1/21/2018
Deborah T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Ray was amazing! His patience and ability to keep me informed about my repairs brought me peace of mind! He's a top notch employee and represents Service King in a very high manner!
1/20/2018
Daria R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great communication from both the company and my representative Ray. A wonderful experience all around
1/19/2018
Sunny B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Dan did an excellent job troubleshooting a complex problem. Beautiful results!
1/19/2018
Clinton M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything went as well as possible.
1/19/2018
Kim L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dan was the greatest. My car looks brand new!
1/18/2018
Edgar V. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great job
1/18/2018
Sharon I. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communications on where you were in process.
1/16/2018
Tonja F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job very professional thank you
1/15/2018
Timothy M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Start to finish, it was a great experience
1/13/2018
Abigail S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
From delivery of my car to pick up. I was well informed about the progress of the repair on my Jetta
I felt taken care of as well I felt my needs were meet
Will definitely use Serice King again in the future as well recommend to my friends
1/13/2018
Angelica S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Good service
1/13/2018
Jim H. VERIFIED CUSTOMER
Vehicle Make : Buick
Repairs were done quickly and extremely well. Service was this but very courteous
1/6/2018
Igor D. VERIFIED CUSTOMER
Vehicle Make : Mazda
I'm very pleased with the repair work Service King did on my Mazda. The work was done on time. Quality of repair is also great. Dan did a great job on keeping me informed on progress of the work. He answered all my questions about the repair. Thank you guys!
1/5/2018
William J. VERIFIED CUSTOMER
Vehicle Make : Ford
They did awesome,super fast and great job on my car.
1/5/2018
Daniel V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service and went above and beyond to make my truck look great. I would give them a 10 out of 10.
1/4/2018
Tamela A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
No, the whole process felt dysfunctional
1/3/2018
Mark V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Fast responsive service. Thank you
1/3/2018
Troy V. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent customer service. My car looks great!!!
12/30/2017
Laurence C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work on providing a timely, reasonable quote and then performing the work as described. Everyone was nice and professional. The only thing I can think of is a better relationship with enterprise car rental, including knowing their hours and how to integrate better with them.
Thanks for your great work.