I've been to the shop several times unfortunately and always get excellent work and service
7/25/2017
Toni S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Good contact and information about completion of service. Knew process and steps as they were being completed. Appreciated the updates and clean car at pick up. Great job.????
7/14/2017
Frank C. VERIFIED CUSTOMER
Vehicle Make : Dodge
The service I received the moment I walked in the door was above my expectation. The communicaton was like nothing I have experienced before. I was notified throuhout the whole process of the repairs of my truck.
Tyler Gamboa was a gentelman and professional as they come.
I will surely bring him any services that i may need in the future.
Job well done !
Thank you Tyler !!
6/10/2017
Richard K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you very much again.
Richard.
4/1/2017
Eugene C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Upholstery on back of rear seat left unattached. Airbag icon stays on-not corrected.
3/1/2017
Catherine M. VERIFIED CUSTOMER
Vehicle Make : Subaru
LEE was fantastic and made sure my car was back to beautiful when I picked it up. Only minor flaw was the office help. When I first came in she made me feel like I had inconvenienced her. Then on the day I was to pay and get my car, she did call ahead of time to tell me their credit card machine had been "down" for about a week and asked if I could pay in cash. When I said absolutely not, she then offered to let their other office process my credit card; sharing that another customer was mistrustful of another office processing the payment. This was handled unprofessionally. I should have been notified well ahead of the car pick up date. I meant to discuss this with Lee but was so delighted with the car that I forgot. To wrap up, the office manager, I think it was only one female, handled the paperwork well but needs further training in customer service. There is a very short book called BE OUR GUEST published by the Disney Institute which might be helpful.
2/8/2017
Susan W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Leland omg i just love him everything Gamboas wonderful services is 100.
12/7/2016
Boris T. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys awesome Thanks
9/23/2016
Annie G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
You guys were awesome..Dan especially! I was so pleased not only with the repairs but the staff great experience
9/12/2016
Joseph C. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was extremely helpful, led by Dan and the lady in front office. I sure will recommend you guys to my friends.
Joseph C
8/12/2016
Rosemary W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great customer service, prompt and exceptional work.
7/30/2016
Kathleen C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Always in touch and very prompt service. Accommodating.
7/29/2016
Darryl K. VERIFIED CUSTOMER
Vehicle Make : Honda
Very happy with the repair job.
6/20/2016
Ronald Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service, super quick turn around!!! Very pleased
6/9/2016
Catherine S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciate your company so much.
5/28/2016
Jeremy R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Fast and well informed what's not to like
2/6/2016
C. B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for making my repairs and cat rental so easy!!
10/24/2015
Kathryn S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Beautiful job. Thanks
3/12/2015
Gina S. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was really nice to deal with one person throughout the whole process. Rey was very sweet and professional. I will definitely recommend you to others. Thank you for the beautiful job and experience
12/4/2014
Philip C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ray provided excellent customer service by keeping me informed each step of the way. He has also noted me on a couple of other possible safety hazards that I may need to consider fixing that was outside the scope of the repair work. He has been very friendly and courteous to me throughout the whole process. Ken had initially assisted me with the intake process and noted the unsafe condition of driving my damaged vehicle. He helped expedite with the insurance in getting my vehicle repaired. I will be recommending your Sacramento shop to others for their future repairs.