I have scratches on my rear glass window, passenger side. Where you guys did the work in the car. I have photos. I will return my car first thing in the morning (24 Dec 16).
12/24/2016
Jennifer R. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Took a month to get car fixed. Someone would call saying the car will be ready "tomorrow," then the next day it wouldn't be ready. They did this several times. If it isn't ready, do not promise it will be done. Also missed fixing a dent and seatbelt and had to return the car which was delayed longer. Needless to say, I will not bringing my car to 1st Class Collision again.
12/22/2016
Sharon D. VERIFIED CUSTOMER
Vehicle Make : Acura
You have a very professional staff and the work was very well done.
12/17/2016
Michael S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Look forward to working with guys again in the future. The ride pick up was awesome and Bob was a pleasjre to talk to.
Thanks again,
Mike
12/15/2016
Robert F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very Happy with the work and the service, Holman Nikzad did a excellent job very helpful thx agai you guys
12/14/2016
Gary M. VERIFIED CUSTOMER
Vehicle Make : Saturn
Everyone we spoke with was exceptional, Tommy and the ladies behind the desk. The waiting area is beautiful and calming. Oh yeah & the work on the repairs looks "first class"!
12/10/2016
Joanne M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am very impressed with the professionalism of all involved.
Thank you
11/19/2016
David P. VERIFIED CUSTOMER
Vehicle Make : Toyota
keep up the great work
Ryan did a great job
11/15/2016
Raul G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service turn around was great. Communication was amazing Ryan was great. Will definitely recommend them
10/30/2016
Alonso T. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Amazing service and fast turn around!
10/28/2016
Melva C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I think Randy was the one who attended with all my paper work.. Great customer service. Thanx.
10/22/2016
Roger E. VERIFIED CUSTOMER
Vehicle Make : Honda
The tailgate to our Honda Pilot was damaged and the part was ordered, however it took about a month for this part to come in. I understand that it was not your fault--my problem was that if you knew the part wasn't available soon, we could've still driven our Honda instead of using a rental all month.
10/15/2016
Vickie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was great but the young man that was in charge of my car was OUTSTANDING. His customer service was above the normal and he explained everything to me and asked if I had questions. He took all the time I needed and didn't seem bothered or rushed. Tommy is definitely an asset to your business.
Treat him well, he treats your customers very well. Thanks for a great experience!
9/23/2016
Linda D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I came into contact with was professional and nice!
9/21/2016
Bradley Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Can't thank you guys enough on how amazing my car looks I've been there 2 times now and both times I've been super happy with the outcome of my car. I love my car and try to take super good care of it. A big thanks to Ryan and everyone that puts their hard work into my car that I don't see. Ryan is awesome and super helpful as long as I live here I will always take my car here! Thanks guys!! -Brad
9/10/2016
Julanna B. VERIFIED CUSTOMER
Vehicle Make : Smart
1st Class coordinated everything with my insurance adjustor and even returned my rental vehicle for me. They kept me up-to-date with regular emails and freed me from all the numerous details involved to wrap this situation up. Highly recommended.
9/3/2016
David P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
keep up the great work!
9/3/2016
Kathy B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Wonderful Job, wonderful people.. My husband would never go any where else. Work is top notch.. Kathy B
7/28/2016
Lee H. VERIFIED CUSTOMER
Vehicle Make : BMW
The steering wheel is crooked, the trim around the door wasn't put on correctly. The door sticks when I try to open it and there were finger prints on the headliner.