I was at first class collision customer for many years and the work was always excellent and as far as I can tell by my recent visit the work is still exceptional the only negative I have to say is the name service king is terrible you need to change that it feels like you're at an appliance store luckily Chris Valdez and the men you have doing the work in the back make it worth while. Thanx
7/15/2018
Henry T. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service
7/14/2018
Kevin V. VERIFIED CUSTOMER
Vehicle Make : Acura
Chris was great.. you should give that guy a raise!
7/13/2018
Lisa D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Chris Valdez was great! Thank you again.
7/13/2018
Khmes A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank yo I for great service
7/11/2018
Jackie M. VERIFIED CUSTOMER
Vehicle Make : Acura
Chris took our estimate and from then on was very through and punctual with phone calls and any questions we had. Great service. Will recommend!
7/9/2018
Cesar C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service King is an excellent company but mostly it is Chris Valdez that is an excellent and professional individual working for your company. From the first appointment we had with Chris he was very courteous and very detailed explaining everything to us. We felt very comfortable with him and we will not hesitate in recommending him to our friends in case they need some assistance.
Chris is the ultimate professional in customer service. He is a great asset to your
Company. I congratulate Service King in having a person of his caliber.
7/6/2018
Valerie W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Ryan **** has assisted me w/vehicle repairs in the past. He provides outstanding customer service. As expected, my car looks beautiful.
6/30/2018
Lee K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Good service
6/28/2018
Mike P. VERIFIED CUSTOMER
Vehicle Make : Ford
Ryan at the Murrieta California location ,has given me great customer service, not once but twice,in the last 3 months,lol ,other people damaging my vehicle,,he in my opinion gone above and beyond,in taking care of me,,,and the GM of that shop also given me great customer service,I will recommend Ryan and service king, to my family and friends, sincerely Mike P
6/28/2018
Dwight F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The only improvement that should be made is telling the customer the possible extended time that your car might be in the shop. I realize parts had to be ordered—my repair went from 3 days to 11. Same thing happened on a previous repair that my car was in for. The 3 day quote is unrealistic starting with the insurance company. In the future I will prepare myself with tripling the time!
Wouldn’t take car to any other body shop!
Great work!!
6/27/2018
Shiraz S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was disappointed with the service it took to so long to repair my car & I had keep calling to get up dates
6/27/2018
Darryl V. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent customer service and attention to detail at the Murrieta location. Thank you for all your hard work.
6/25/2018
Trudy V. VERIFIED CUSTOMER
Vehicle Make : BMW
Very good response and customer service
6/24/2018
Dena W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Ryan took excellent care of me. I had a superb experience from the beginning to the end four days later. I was kept updated daily and was able to easily reach Ryan for any questions. My car looked like new when I picked it up. The ladies at the front seat were very friendly and efficient. The rental car company was on time and I handed the keys to Ryan when I picked up my car. It was a seamless and very positive experience. I am a very satisfied Service King customer and will gladly refer them to others!
6/23/2018
Roseanne S. VERIFIED CUSTOMER
Vehicle Make : Jeep
I have to bring my car back in because my blind spot warning no longer works.
6/22/2018
Sylvana D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Kerry and Ryan are amazing to work with.
6/21/2018
Wilma B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very satisfied and happy with the outcome. Can trust ed. Thank
6/18/2018
Carla H. VERIFIED CUSTOMER
Vehicle Make : BMW
Again, Ryan was always in contact and returned my calls promptly and was very professional and polite.
6/18/2018
Elena S. VERIFIED CUSTOMER
Vehicle Make : BMW
Fully satisfied. If i need to rate the service i would give a 10.