Change in personnel the first month was very frustrating, new employee after **** month got things going. Repair took 2 montbs. During the first month, I would call and not get a response. Then when I contacted the supervisor to talk to me, he never got back to me like he said he would. The new employee, Kevin got things moving
8/25/2018
Sylvia S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Great place! Very pleased!
8/25/2018
Ann G. VERIFIED CUSTOMER
Vehicle Make : BMW
Your entire team provides excellent, professional, and efficient service to the customer. I really appreciated the daily updates about the status of my car from my service Manager Matt McClain. He was a real pleasure. I really picked the right shop for my car’s repair. I couldn’t be happier. Thank you all so much.
8/18/2018
Aiwa P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job was done very good. Services were great. Thank you.
8/18/2018
Tiffanie L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone that I encountered was nice and very helpful. They answered every question/concern & never made me feel like I was a bother. I appreciated the front desk assistant, she did not hesitate to go above and beyond for me and calling Enterprise for an immediate pick up when I was just told I would have to wait 5hrs by them. Thank you!
8/17/2018
Dana C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks for a job well done!!!
8/12/2018
Sean G. VERIFIED CUSTOMER
Vehicle Make : BMW
My Service Rep. Kevin was very professional and committed every update until my vehicle was completed.
8/10/2018
Patty P. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very professional, courteous and answered all our questions. We were very happy with how quick the repairs were done. We will definitely be back with any of our cars needs. Thank you!!
8/8/2018
Frank N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I could not ask for any better service than what I recieved from the Service King "Team". I was not only notified by text but also by phone on the process and status of my truck. The team was Excellent and I will recommend Service King to anyone.
8/6/2018
Margarita M. VERIFIED CUSTOMER
Vehicle Make : Kia
Chris was fantastic as well as my experience
8/5/2018
Kevin C. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service, I will use again in the future as well as recommend to any one!!
8/4/2018
Celine S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Ryan was amazing!
Kept us informed and updated the entire time.
Thank you,
Celine
8/3/2018
Philip M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Keep up the good work!
7/30/2018
Jennie H. VERIFIED CUSTOMER
Vehicle Make : BMW
Very efficient and friendly. Repairs explained. I have been completely satisfied. I was called to let me know what they were doing, and when work would be completed. I trust and recommend Service King!
7/28/2018
Nicole W. VERIFIED CUSTOMER
Vehicle Make : Scion
Excellent customer service! Very friendly and I felt like I was well taken care of .
Thank you !
7/28/2018
Mary L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Not completely, Ryan was great, car completed on time and looked nice.
The text system did not work well as I could not get a timely response on pickup time.
Thanks for asking.
7/27/2018
Dan H. VERIFIED CUSTOMER
Vehicle Make : Honda
I've been a repeat cuctomer for years and am always amazed!
7/26/2018
Sharon D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car totaled and returned to insurance.
Service polite.
7/25/2018
Gregg W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was very professional and I appreciate the honest amd quick work. Mitchell was amazing in keeping me informed!