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Real Reviews from VERIFIED CUSTOMERS
Joseph D. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys did a great job. Damon was great to work with.
4/11/2019
Diann P. VERIFIED CUSTOMER
Vehicle Make : Ford
Love u for all your help
3/18/2019
Jake G. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for all that you do!
3/1/2019
Bruce D. VERIFIED CUSTOMER
Vehicle Make : Ford
Overall great experience. Ashley Thompson was the advisor on this job and she is a great representative of Capital Ford. Great customer service, communication and follow up. Please pass along my thanks. Bruce
2/1/2019
Stella C. VERIFIED CUSTOMER
Vehicle Make : Mercury
your attention to the repair of my vehicle was swift, and very well executed. My vehicle was repaired in the time frame specified to me. Your staff was courteous.
1/22/2019
Rolando L. VERIFIED CUSTOMER
Vehicle Make : Ford
Van had to go back due to driver side door not being properly repairs and literally falling off the hinges and causes damages to the fender and door panel.
1/17/2019
Gina T. VERIFIED CUSTOMER
Vehicle Make : Ford
Damon was so nice and helpful, keeping me updated throughout the entire process. My car was fixed so quickly and it looks amazing!
1/12/2019
Susan H. VERIFIED CUSTOMER
Vehicle Make : Ford
The work done on my Ford Fusion looks great, I understand why it took so long to complete the job there were 3 holidays during my repair timeframe and I understand. Damon was very helpful and explained everything to me as I had many questions. I know sometimes things take time
1/10/2019
Dennis B. VERIFIED CUSTOMER
Vehicle Make : Ford
Started with excellent customer service from Ashley taking care of all questions, providing updates and working with the insurance company around total repairs. The work itself has my vehicle looking like new, awesome job. Thanks to all at Carolina Collision!
1/9/2019
James S. VERIFIED CUSTOMER
Vehicle Make : Ford
I had to wait until the right part to come, replacing the wrong part that was sent in the first place.
1/4/2019
Cynthia M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Damon is super kind, personal and still professional. I can tell that he genuinely takes pride in what they do and how customers are treated. You have a gem in having him at Capital Ford. If anyone ever asks, I would refer you without hesitation.
1/3/2019
Dorothy R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My 2015 Chevolet Impala looks wonderful. The repairs were done in a timely manner and your technicians made my car look as good as new. Thank you so very much.
12/19/2018
Lisa J. VERIFIED CUSTOMER
Vehicle Make : Ford
Hello, Yes, by appearance, until I started driving my car. Halfway home, I had to call for someone to pick me up, because my car kept shutting off while I was driving. It wasn't doing that before the accident happened. I believe something else needs to be fixed.
12/14/2018
Travis Linda. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Damon was wonderful. The office staff are courteous and helpful
12/6/2018
Jacita P. VERIFIED CUSTOMER
Vehicle Make : Ford
From beginning to end, the staff was professional and nice. Damon and Anna were very prompt in answering my questions and returning calls with such pleasant attitudes. I was very appreciative of being consistently informed of my repair and what the next step would be. I am thoroughly satisfied and would rate my experience at 10 with the Collision Center at Capitol Ford Charlotte.
12/4/2018
Shawn K. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job!
10/16/2018
Andrew H. VERIFIED CUSTOMER
Vehicle Make : Ford
Repair was timely and everyone I met or talked with was very helpful in understanding and meeting my needs.
10/4/2018
Robert A. VERIFIED CUSTOMER
Vehicle Make : Ford
Great place
9/29/2018
Joseph C. VERIFIED CUSTOMER
Vehicle Make : Ford
Please thank Damon and the team for a smooth and pleasant experiance. The job looks great but Damon keeping me updated on the progress as well as quickly answering any questions was appreciated and frankly refreshing in todays market place. Seems to be a lost attribute for many buisnesses.
9/20/2018
Vicki S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Andrew, Damon and Mike were courteous and professional. They kept me up to date during my entire process so I never had to wonder what was going on. Thanks, guys!
9/13/2018