The car's eyesight system worked perfectly when I brought the car to you for repairs of front left fender and bumper. After cosmetic repair you said you could not get the car system calibrated and that I needed to bring it to the dealer. The dealer and Safelight glass (to replace windshield from rock damage) said they both could not calibrate car because of codes indicating something was wrong, perhaps misfires or a sensor disturbed, etc from your attempt to reassemble the car parts .The car is still not calibrated and eyesight system is not working. I am in discussions with Progressive Insurance. You have not completed repairs to my car.
William H
4/30/2024
Maurice C. VERIFIED CUSTOMER
Vehicle Make : Ford
As I mentioned in the first survey, Jimmy worked really hard for us, and we appreciate everything he did.
4/12/2024
Robert B. VERIFIED CUSTOMER
Vehicle Make : Ford
Very happy with repairs made.thank you carolina collision center for a job well done.will recommend to anyone needing a great body shop.
4/3/2024
Kim R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I would use you again a great experience!
3/29/2024
Cornelio M. VERIFIED CUSTOMER
Vehicle Make : Ford
I got my car back after almost four weeks
But I don’t know why they gave me my car back without a diagnostic
It was making a rare noise and I had tell someone about it and we drove the car with one of the persons but apparently there wasn’t a noise, so someone from my insurance came to check the car but apparently everything was fine so I took the car and the car still was making the noise so I contacted the insurance they make me sing a paper
3/29/2024
Carol H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Team were accommodating,polite in timely manner.
3/20/2024
Mario B. VERIFIED CUSTOMER
Vehicle Make : Ford
There is still outstanding work to be done and we haven't gotten an update on getting it completed.
3/14/2024
Faye S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Very good job! Looks brand new.
2/29/2024
John I. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went well, they kept in touch with me during The repairers on my car
2/11/2024
Amanda L. VERIFIED CUSTOMER
Vehicle Make : Ford
I got my car back and less than a week later had to take it back due to them not finishing the job correctly the first time
2/7/2024
Carrie W. VERIFIED CUSTOMER
Vehicle Make : Honda
They worked quickly and efficiently to repair my bumper. They communicated well and I felt the work was quality work. I would use them again.
2/7/2024
Jimmy G. VERIFIED CUSTOMER
Vehicle Make : Lincoln
It took you three months to figure out the car was totaled!
1/26/2024
Barbara B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Absolutely no problems????. However, only one thing that would have made me less anxious would have been a call once a week to give me an update of ongoing repairs. BUT, the car was delivered back to me on the exact day it was promised. ????????
12/15/2023
****J. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service
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12/8/2023
Margaret N. VERIFIED CUSTOMER
Vehicle Make : Lincoln
We love Ford products. Beach Ford is great.
11/25/2023
Ronald B. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Great work
10/20/2023
William N. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Because your technology pisses me off repeatedly.
10/20/2023
Sanford L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Charlie Wells was great.
10/8/2023
James I. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent customer service. Staff kept me informed throughout the entire process as my vehicle was being repaired. All around good experience. Thank you again.
9/8/2023
Jay S. VERIFIED CUSTOMER
Vehicle Make : Ram
Awesome service. Representative always available to answer questions and help me out through process