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Real Reviews from VERIFIED CUSTOMERS
Alisa F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Extremely Satisfied. Great workmanship! Fast and timely repairs. Very thorough and complete. Thank you Olsteen Auto Body! My Infiniti looks like new.
10/17/2018
Jennifer P. VERIFIED CUSTOMER
Vehicle Make : Buick
Great customer service and a job well done on my car. I was very pleased. My dad stated that Osteen's does really good work and they take great care of their customers vehicles. Thanks again!
10/14/2018
James M. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service. Margaret is the best.
10/5/2018
Rex B. VERIFIED CUSTOMER
Vehicle Make : Kia
From the moment that I came into O'steens it was a comfortable and knowledgeable environment. Lisa at the front desk made me feel at ease. Bruce made me feel that my car was in good hands. The follow up emails kept me informed. Everyone I encountered seemed focused, on-task and happy. My car was repaired and with an unexpected but most appreciated detailed cleaning. O'steens turned a tense situation into a happy occasion.Thank you very much.
10/4/2018
Stephen H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good customer service and finished on time. Thank you
9/29/2018
Stephen M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Bruce made me aware of any issues or the status of me car through text message. This is the only repair shop that gives you daily updates. The quality of the work is unmatched. Thank you for taking such good care of me all these years.
9/26/2018
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very nice and did everything to make the customer happy. Thank you!
9/22/2018
Selena H. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were fast friendly n I got my car 2 days before the due date
9/19/2018
Monte H. VERIFIED CUSTOMER
Vehicle Make : Lexus
My experience with O’Steen’s was first class from start to finish. The repairs completed exceeded my expectations. The staff are professional, knowledgeable, & very personal. I would highly recommend this auto repair shop to anyone. Monte H
9/19/2018
Donald G. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Thanks.
9/13/2018
Bernadine B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service. Quality repair, timely return of the vehicle in a clean, fresh, spotless condition. Total satisfaction,definitely will be a repeat customer & refer others in need of auto body services.
9/6/2018
Robin J. VERIFIED CUSTOMER
Vehicle Make : Land Rover
The service was outstanding as always!!!!
9/1/2018
Melvin S. VERIFIED CUSTOMER
Vehicle Make : Subaru
I appreciated the daily updates. They were comforting and accurate. It appears the matching of the paint was extraordinary. All the staff were courteous and responsive to my questions
8/30/2018
Brian C. VERIFIED CUSTOMER
Vehicle Make : Nissan
O'Steens service was superb. Pleasant, professional, and prompt. I would highly recommend them to anyone in need of auto work.
8/30/2018
Clara E. VERIFIED CUSTOMER
Vehicle Make : Honda
They did an excellent job!!
8/24/2018
James B. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks to everyone who worked to repair my Explora I felt that it was in good hands, appreciated the updates by phone, And the staff were excellent especially Margaret and Lisa. I would recommend O’steens to anyone needing excellent auto repair!!
8/19/2018
Jill M. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Good job. Thank you.
8/15/2018
Martha K. VERIFIED CUSTOMER
Vehicle Make : Kia
Was extremely happy with not only the work done on my car but the receptionist Lisa was such a delightful helpful person! Truly an asset
8/12/2018
Chelsea S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Quick repair and great customer service. Thank you!!
8/7/2018
Stephan S. VERIFIED CUSTOMER
Vehicle Make : Tesla
The body shop scratch me the car and one of the workers was Yelick on me with no Reason She was upset for I noticed a scratch ,And they didn’t want to fix it ,they was playing the game for it was there before Even I have the pictures of Car before I drop it off ,I called police on the body shop ,and When I asked to speak with the manager or the owner of Shap’s the workers told me the owner is off today .So I went to Tesla after all this and was hopping the Tesla will Result issues I have with Body shop O’stens .(and Also they give me estimated that my car not street Legal because it’s have too much frame damage,I have salvaged title and salvage inspection done by DMV ,when I told about it one of whe workers she told me the DMV don’t know what they doing Seriously or it just body shop like to Overcharge people’s for nothing ,I’m not trying to bring somebody Bad name I discraybing my true story 8.03.18
8/4/2018