Friendly service, accurate information about the repair and job finished as expected. I was very pleased that the entire car looked like new, with even the interior cleaned up.
9/25/2020
James H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Donnie and the other lady up front were very professional and proficient...friendly...I would certainly recommend them to anyone in need of repair work.
9/25/2020
Ella B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
My car was ready when they told me it would be
9/17/2020
Edmund A. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Great professionalism and attention to detail. Completely satisfied with service.
8/26/2020
Kimberly . VERIFIED CUSTOMER
Vehicle Make : Honda
All the staff are nice and helpful.
8/26/2020
Ellen M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
From the initial phone call inquiring about Hendrick Collision Center's service to picking up my vehicle, I was extremely pleased with the outstanding customer service and repair work. They kept me informed throughout the entire process with both personal phone calls and texts. I was able to sign onto their private web link to follow the progress of my vehicle. Excellent workmanship and outstanding customer service. I highly recommend Hendrick Collision Center for your repair needs.
8/21/2020
Damien M. VERIFIED CUSTOMER
Vehicle Make : Ford
My car has been stalling when in idle and my AC doesn't work at all. Overall my car runs worse than it did before taking it to them to fix
8/8/2020
Georgia W. VERIFIED CUSTOMER
Vehicle Make : Nissan
I think they could provide better communications; reps informed me they would provide updates regarding delays (I needed to contact GEICO about rental car extension) I had to call them several times before and they responded.
7/3/2020
Rachana J. VERIFIED CUSTOMER
Vehicle Make : Honda
Since this was my first experience at a collision center, the staff was very informative and helpful with the whole process. I really appreciated the constant status updates and the phone call letting us know when the car was ready.
6/19/2020
Gerald D. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Shop staff I dealt with are a great team...from receptionist to estimator to shop manager...Great Team!
5/30/2020
Lee B. VERIFIED CUSTOMER
Vehicle Make : Acura
Enterprise rental car staff should follow social distancing and wear masks.
5/22/2020
Heidi K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Hendrick collision was quick to assist, book an appointment during the time of quarantine, and very communicative while the work was being done. The job itself looks great. Looks just like new.
5/16/2020
Christopher A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Friendly service. Repair was done in a timely manner. I would recommend this facility to my friends.
5/15/2020
Hilda M. VERIFIED CUSTOMER
Vehicle Make : Acura
All around, great job. Clear, easy communication, car fixed early, can't even tell there was any damage.
5/9/2020
Teresa T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very friendly, helpful, stress-free, and fast!
5/2/2020
Randolph K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing job restoring my vehicle. THank you.
4/25/2020
Scott H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The team was great and finished everything quickly!
4/22/2020
Kimberly J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car was "done" quickly, so that was a plus. However there was an issue with the clear bra for the front, so that delayed it **** week. Then when I was told it was ready, when I looked it over, there were scratches and damage from the repair (not from the initial accident), including a new scratch on the tailgate. There were some other minor issues as well. All should have been caught by actually looking at the car (I loooked at it for 2 minutes and knew it wasnt done). My wife had gotten off early to drive me to pick it up, so that was frustrating. It was frustrating too since it had sat for a week waiting for the bra, someone should have looked at it. After two more days it was finally finished.
4/28/2019
Kelsey Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was on a tight budget and they really came through and helped me out with the repairs. They were friendly, helpful and just fantastic.
4/14/2019
Chelsea A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
overall the repair experience was awesome. I do feel that getting updated calls about my car repairs would have been better than relying on email communication alone that is my only complaint. They finished repairing my car well in advanced and for that I am thankful.