Donnie was fantastic and your team made the bad experience of someone damaging my almost new car as pleasant an experience as possible given the circumstances.
5/15/2017
Robert M. VERIFIED CUSTOMER
Vehicle Make : GMC
I appreciate the timely manner that HCC Hwy 55 applied to my situation. Although it was a minor issue, I was without a car for no more than two (2) business days. I brought my car in on Monday and it was repaired and ready for pick up on Wed. We're a two (2) car family but we didn't need a rental car because the repair work was done quickly and satisfactory. It looks like new. Since this was a one (****) car accident, the cost to repair the damage was all mine. This meant that any additional costs, like renting a car would be my responsibility as well; therefore, it was a benefit to me to have my car back as quick as possible without having to spend additional funds for a rental. I also really liked their method of communication to provide me with work completion estimates, regarding my car. This allowed me to plan my day around my work schedule, since I work out of town. I guess these issues are no different for anyone else but the way HCC Hwy 55 handled the situation made it a lot less stressful for me. Thank you for your excellent service and your prompt attention to my needs. Thanks, RHM, Jr.
5/8/2017
Lance G. VERIFIED CUSTOMER
Vehicle Make : Acura
Very efficient and professional. Nice repair work - could not tell car ever damaged. Liked the friendly staff. Will recommend to others for sure.
5/5/2017
James S. VERIFIED CUSTOMER
Vehicle Make : Audi
Great service. Kept me informed and deliverrd.
5/5/2017
Karen M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great customer service and quick feedback.
5/5/2017
Alexander P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Donnie was very professional. He provided options which are economical and practical.
Sam is very generous and kind. He extended his assistance to my other minor ding/scratch apart from the intended repair.
Dana was lovely and friendly as well.
I will highly recommend this branch to my friends.
4/29/2017
Rebecca P. VERIFIED CUSTOMER
Vehicle Make : Ford
We noticed a small cosmetic issue with the repair. They fixed it quickly and efficiently. All dealings with Hendricks were VERY positive.
4/28/2017
Sandeep G. VERIFIED CUSTOMER
Vehicle Make : Honda
Good communication and on time delivery. Thank you!
4/27/2017
Angela J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The work I received in my car was slow and sloppy. The job that was estimated to take 11 days. However, my car was at the collision center for upwards of three and a half weeks. When I finally received my car, the interior was completely disgusting and the outside had glue residue. Very sloppy. I was completely disappointed.
4/22/2017
Grettel C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
My service provider was polite, professional, and kept me in the loop the entire time.
4/18/2017
Coleen C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kept me posted and very kind staff.
4/14/2017
Matthew W. VERIFIED CUSTOMER
Vehicle Make : Buick
Nice work. Nice folks. Thanks
4/14/2017
Arland E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Prompt, courteous service. Front bumper looks good as new!
4/11/2017
David S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The car looks good, the front office was cordial and professional, the on-line updates were helpful, the on-site car rental was convenient, and the overall process was fairly easy.
4/10/2017
William E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone in the front office was pleasant and easy to work with. The quality work from those in the shop is so good that our Camry almost looks new. Congratulations to everyone involved with our car, from the estimate to the pickup. -- Bill and Heidrun Erwin
4/7/2017
Dustin M. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service. Very friendly and professional
4/1/2017
Kevin G. VERIFIED CUSTOMER
Vehicle Make : Honda
Professional work done in a timely fashion
3/29/2017
Aaron W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Dana and Chris, thanks for taking such great care with our questions and concerns.
3/24/2017
Cyrus C. VERIFIED CUSTOMER
Vehicle Make : Kia
Workmanship is always superb and work always completed within given time frame. I know my vehicle is always in good hands. A great group.!!!