My custom rim where it was smashed by my trailer was repaired instead of replaced. The paint was put on it with a spray paint that has glitter in it. My rims are gloss black and you can clearly see the difference. Also during the incident that caused the damage, my disc brakes on the right rear were damaged somehow by the impact to the tire from the trailer. I told technicians during initial consult. I was told they didn’t hear it. It squeaks very badly and needs to be looked at and repaired. Those are my two complaints. Body work and decals were on point. Repairs that were made were done in a timely fashion and I was updated regularly.
5/16/2018
Linda A. VERIFIED CUSTOMER
Vehicle Make : Porsche
The appearance of the car...looks good! Beautiful!
Punch list:
The LCA is not working.
Two oversized screws in the trunk prevent tiedowns from closing.
5/12/2018
Joan M. VERIFIED CUSTOMER
Vehicle Make : BMW
friendly and knowledgeable staff. great work.
5/12/2018
David T. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Excellent people, professional, friendly- keep the customer in the loop the entire process. Duy and finish amazing
5/11/2018
Heather R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great experience, easy process and everyone was helpful! I would return if necessary.
5/10/2018
Donald B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Even though I had to return the next day to have two bolts installed to reattach a piece of molding, it was a pleasant experience.
5/10/2018
Bryan C. VERIFIED CUSTOMER
Vehicle Make : Ford
This team does an awesome job and very quick getting the job done.
5/4/2018
Michael S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Hendrick in Durham on Hwy 55 did a superb job in repairing damage to my Mercedes-Benz. They kept me advised from Day **** as to their progress & projected completion date. They even completed their work earlier than originally projected. They were also very intrumental in zrrNging the loaner car w/Entrrprise.
Thank You Donnie & Staff
Mike Strayhorn
Hillsborough, North Carolina
5/2/2018
Ivan M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was courteous and efficient and above all most helpful. Ivan Remnitz
5/2/2018
Jason F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Fast, responsive, friendly, and skilled - what more could a person want? Though, a little more parking couldn’t hurt. Thanks for everything!
5/2/2018
Clark C. VERIFIED CUSTOMER
Vehicle Make : GMC
I love the way the guys and gals take care of their customers and most important how they treat your vechicle ???? very professional work skills clean shop and they take the name Rick Hendrick to another level.Hwy 55 is outstanding very pleased ???? with their work, thank you so much
Clark C
4/29/2018
Elyse B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a wonderful experience. The staff was very nice and helpful. They provided up to date stays reports on the repairs. I would highly recommend them for any repair work needed.
4/21/2018
Etheel L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You completed the work in a timely manner and kept me updated about your progress all along. Thank
All of you for a beautiful job.
4/20/2018
Jonah G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team made sure that everything was ship shape, and was very helpful in answering my questions concerning what else they found wrong.
4/20/2018
Lauryn D. VERIFIED CUSTOMER
Vehicle Make : Honda
Beyond satisfied. Your staff exceeded any and all expectations. The receptionist is on point (I forget her name), always friendly. Donny the shop manager was available whenever I needed him to answer questions, and went so far to make sure I was taken care of that it leaves me past words. I will be recommending this shop to anyone and everyone. I wanted and needed my van fixed, properly and by professionals, that is exactly what I received at Hendrick. Thank you very much for taking care of me.
4/20/2018
Stacey W. VERIFIED CUSTOMER
Vehicle Make : Buick
Thank you for the text updates. It was nice not to need to call for updates.
4/20/2018
Darren W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Easy processing and good communication. Finished ahead of schedule and very professional. Will definitely recommend to others!
4/19/2018
Molly H. VERIFIED CUSTOMER
Vehicle Make : Honda
I was totally impressed with the quality of work and professionalism of Hendricks. I received periodic updates so I never had to wonder how the progress of my car was, and when I got my car back, not only were the repairs beautifully done, but the inside of my car was cleaner than when I took it in!
4/13/2018
Theresa D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great service and communication.
4/12/2018
Domingo M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chris,
Just want to mention that you have a great team, I was completely satisfied with the job you folks did on my vehicle, outstanding work.