Great experience- Donnie provided great advice on estimates, getting the work done, and recommending car rental. Diane was wonderful. Text updates were helpful. Workmanship was perfect - you can’t tell there was an issue. Thanks!
8/4/2018
James H. VERIFIED CUSTOMER
Vehicle Make : Buick
The repairs look great. While it did take over 2 weeks, this was largely due to the insurance company requiring reappraisal. I was glad to hear that Hendrick collision was able to negotiate all of the repairs on my behalf.
8/3/2018
William S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very timely work
8/1/2018
Jane . VERIFIED CUSTOMER
Vehicle Make : Toyota
Keep up the good work !!
7/24/2018
Terry H. VERIFIED CUSTOMER
Vehicle Make : Toyota
They said they replaced my driver side mirror. It still has the same damage.
7/21/2018
Trista R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have never experienced a repair process as smooth as this. Super appreciative of them.
7/18/2018
Micahel R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Donnie did the job is a true consummate pro. Michael Rieraon
7/17/2018
Katherine P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was AMAZING! The person who did my appraisal was quick and knowledgeable about the process, he helped me figure out the rental car process. They made getting and returning the rental car so easy. The woman who runs the front desk is AMAZING. I had a great experience and my car looks like brand new.
7/16/2018
Shirley A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Since I just picked my car up I need a little time, but what I see so far I am satisfied with your work.
Mrs. S. Alstob
7/13/2018
Richard P. VERIFIED CUSTOMER
Vehicle Make : Ford
The manager Chris **** was awesome. He answered lots of questions and was very detailed in handling my repair. He was always enthusiastic and genuinely concerned with getting my car repaired and painted like I wanted. Everything went exactly as he described and he has already followed up with me to make sure I was happy. Great guy and and Hendricks should be proud. Excellent employees and great customer service are hard to find these days. Hendricks collision center will get my future business. Thanks Richard P
7/13/2018
Olivia C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone there was super helpful and super nice. Couldn’t have asked for better customer service.
7/12/2018
Sarina P. VERIFIED CUSTOMER
Vehicle Make : Honda
Amazing service! They took care of everything for me and my car lokoks better than new!!
6/22/2018
Yue J. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was great
6/20/2018
Diane Y. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Helpful, friendly staff. Fabulous window replacement and excellent paint job. Highly recommend this team.
6/19/2018
Corine B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Superior Customer service
6/19/2018
Mary M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very friendly and helpful staff! Much better experience on the telephone with Dana than with other Hendrick shop. Both Dana and the other staff were so kind in person, taking the time to explain everything to me, as well as working with me with a busy schedule for drop off and pick up.
6/17/2018
Shawn K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and great repair
6/14/2018
Richard H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The lady answering the phones is AWESOME - so nice and friendly and cheerful, makes all the difference : )
6/14/2018
**** G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good work...thank you!!!
5/30/2018
Margaret W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dana is amazing! She is organized, clear, and took ownership of my case without being asked. She even helped my insurance company understand what I was trying to (but not successfully) communicate with them. There was also a gentleman that stopped his work day to walk out to my car with me and hear my concerns, even though he was planning to do his own assessment. I appreciated the human touch.