There is a ding through the paint on a brand new installed part. The gaps between the bumper cover and fenders are not even. The gap where the fender meets the front pillar are touching and will result in the paint being worn off due to the metal to metal contact.
10/14/2017
Jackie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
keep doing what you are doing it works
10/7/2017
Jill T. VERIFIED CUSTOMER
Vehicle Make : Dodge
The repair itself was satisfactory. The service with the adjuster was suboptimal.
10/6/2017
Megan T. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great job!
10/4/2017
Terry C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for making my repair a breeze. The staff was professional and accomadating to all my questions and concerns. Thank you again.
9/25/2017
Michelle V. VERIFIED CUSTOMER
Vehicle Make : Kia
I will always bring my car to Hendrick Collision
9/21/2017
Carolyn S. VERIFIED CUSTOMER
Vehicle Make : BMW
Car looked amazing. Couldnt tell it was ever hit. Rashay did a great job from start to finish. Great customer service. Thanks!
9/12/2017
Douglas C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job!!!
9/11/2017
Heather N. VERIFIED CUSTOMER
Vehicle Make : BMW
The car looks better than when I purchased it both inside and out. Thank you.
9/8/2017
Gary B. VERIFIED CUSTOMER
Vehicle Make : Honda
They have to reorder parts . The parts installed were not a perfect fit .
9/5/2017
Janice H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
everyone made me feel special. they kept me in the loop on our repairs. they took care of everything.
9/2/2017
****R. VERIFIED CUSTOMER
Vehicle Make : Honda
Love the work that was done to my car
8/31/2017
Nicholas H. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a great job and it was fast. I appreciate you guys!
8/31/2017
Ajanee F. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was so friendly and my car looks amazing!!! Thanks
8/19/2017
Luke L. VERIFIED CUSTOMER
Vehicle Make : Honda
I don't appreciated the fact that my moldings are different colors. The door is not flush. The glove box appears to have been thrown off line and the rear passenger door is missing a piece in the handle that I am almost positive was there prior to the drop off. I more than likely will not trust Hendrick with any of my vehicles ever again. Promotes a bad reputation for the " Hendrick " name. I get all of my services done at Hendrick Honda of Hickory. I planned on buying tires in a few months and new head lights within the next six months all at Hendrick Honda or Hendrick Collision but I guess they don't appreciate the art of perfection the way I assumed. Very displeased especially when my original pick up date was moved back 3 days. Also why did they not wash the car, buff it out and put a coat of wax? It's not a 2016 Mercedes, Audi, BMW but still. A standard buff and was should be applied to EVERY vehicle regardless of value coming in and out of that shop.
8/16/2017
Casey B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Started out on the wrong foot due to miscommunication, but after talking with the manger we had 100% service recovery. Great communication during the repair process. Awesome job on my car! Thank you guys for doing a great job!
8/10/2017
Emma B. VERIFIED CUSTOMER
Vehicle Make : Honda
Rashy was very helpful and pleasant to work with. They kept me well informed throughout the whole process.
8/9/2017
Laura S. VERIFIED CUSTOMER
Vehicle Make : Honda
Work was completed well and in a timely fashion!
8/9/2017
Linda B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Hendrick did a great job & had fast service. Don Wyatt was always courteous & friendly.
8/8/2017
John C. VERIFIED CUSTOMER
Vehicle Make : BMW
Tasha's was very knowledgeable and helpful. I appreciate the attention to detail and the commitment to get the job right- they worked to repair to standards and not to time, with no hassle or inconvience to me. I have dealt with other local repair shops and was not totally pleased, experiencing residual issues that never got resolved. That's why I came back to Hendrick's.