Everything was done to my satisfaction. USAA was instrumental in helping to expedite the process.
4/30/2023
Linda I. VERIFIED CUSTOMER
Vehicle Make : Vehicle
When the car was first taken in via towing no one called to let us know it was revived and we didn’t hear from anyone for several days despite calling and asking. But once we complained to Allstate we began to get detailed regular communication and after that point we were very satisfied.
3/4/2023
Nancy G. VERIFIED CUSTOMER
Vehicle Make : Honda
Work was well done. Only complaint was how long it took to get appt
2/15/2023
Krishna M. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was not cleaned after repair, was dirty.
Jason who worked also agreed that he did not clean.
1/7/2023
Jason D. VERIFIED CUSTOMER
Vehicle Make : Acura
Keith and christy are always a pleasure to work with
12/1/2022
Richard W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Shane, Erie collision specialist did a great job. On time, timely updates and I was extremely satisfied. They're super ????
11/12/2022
Dennis R. VERIFIED CUSTOMER
Vehicle Make : Honda
Fast, great quality of service. Helpful and pleasant personnel.
11/2/2022
Kathleen A. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very impressed with the both the quality and the customer service that was given by the Hendrick Team. I was kept informed throughout the entire process which helped with my anxiety about the situation especially since this was a brand new car with only 2600 miles on it. I was extremely nervous about the repairs being done and the impact this would have. I was very pleased with how it turned out. Jason Livingston was great to work with and very attentive to my concerns. Work was completed earlier than expected which was awesome. Thank you for a job well done.
10/19/2022
Matthew R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Car looks and runs great
10/12/2022
Jack S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Repairs were very good.. It took 6 weeks wait to drop off my vehicle which I was ok with waiting. But then the car sat there for 8 days before the technician looked at it. The entire repair took only 48 hours . Should have started repairing it much sooner after drop off
10/9/2022
Roy And. VERIFIED CUSTOMER
Vehicle Make : Honda
Brett was great about communication. You all were thorough. And you washed the car!
10/7/2022
John L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The repair job was done well and in a timely manner. Everyone I came in contact with at Hendrick Collision Center was courteous and professional. I hope I don’t need this type of service again but if I do I will certainly come back to Hendrick Collision Center.
9/9/2022
Terainda W. VERIFIED CUSTOMER
Vehicle Make : Honda
Hendrick Collision Center did an awesome job of repairing my car. I would definitely recommend family and friends.
8/26/2022
Sarah L. VERIFIED CUSTOMER
Vehicle Make : Mazda
When I picked up my car from being repaired, it had a whole new dent on the opposite side from where the original damage even was. It made me very concerned about whose hands I leave my car in..
They did offer to fix it (as they should’ve), but I would probably not choose this place again if I had to.
8/25/2022
Barbara A. VERIFIED CUSTOMER
Vehicle Make : Honda
Keep up the GREAT WORK!!!
8/13/2022
Chandrawattie H. VERIFIED CUSTOMER
Vehicle Make : Acura
Great job guys
Thanks
8/11/2022
Gwen K. VERIFIED CUSTOMER
Vehicle Make : Honda
I’d like to recognize Ryan in the service department. His professionalism and compassion were truly appreciated. The courtesy calls to keep me informed during the repair process made me feel heard and my business appreciated. Thank you, Ryan!!
6/19/2022
Lynette G. VERIFIED CUSTOMER
Vehicle Make : Vehicle
All was good until I left and was driving down the road and something fell inside of the door panel that was not secured properly. I need an appointment to return it to have that put back right. Please let me know when I can do that.
6/18/2022
Gerard H. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done.
Absolutely no issues!
5/15/2022
Susie H. VERIFIED CUSTOMER
Vehicle Make : Honda
Brett was a very knowledgeable, compassionate
and honest young man, who happened to make my
Honda CRV look brand new again! Thanks Brett, Suzy