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Real Reviews from VERIFIED CUSTOMERS
CHERYL A. VERIFIED CUSTOMER
Vehicle Make : HONDA
The entire staff offers high quality service. John was really helpful.
6/12/2019
LEDDA U. VERIFIED CUSTOMER
Vehicle Make : HONDA
I am so satisfied with my car repair. I am very happy to choose Hendrick Collision. Your team did a good job. Thank you!
6/7/2019
LATISHA H. VERIFIED CUSTOMER
Vehicle Make : HONDA
Customer service was great, car was returned clean and nicely detailed, also finished the job earlier than expected
6/5/2019
Elizabeth B. VERIFIED CUSTOMER
Vehicle Make : HONDA
Thank you ****for taking such good care of me and doing a fantastic job on my car!!!
6/5/2019
Doug M. VERIFIED CUSTOMER
Vehicle Make : INFINITI
John Malave and his team did an outstanding job on my car! I would highly recommend the work they performed.
6/5/2019
Wendy M. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Jason was good to work with. I have to go back in 2 weeks for some additional work on the back. wish that could have been done while it was there to save me a trip. Jason said it would be done while I wait so maybe it won't take very long
6/4/2019
Tim B. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great people, service, work.
6/4/2019
DARA S. VERIFIED CUSTOMER
Vehicle Make : HONDA
****was great! Put me at ease and went above and beyond! Thanks ****for your help, it was greatly appreciated!!!
6/3/2019
ESTRIVI G. VERIFIED CUSTOMER
Vehicle Make : HONDA
Totally satisfied, John Malave is the best, he is a very customer oriented agent and so diligent, constantly updating me about the status of the repair throughout the entire proces, actually delivered the job way before the estimated due date. Will not hesitate to go back or refer friends to Hendrick Collision Center.
6/1/2019
Michelle M. VERIFIED CUSTOMER
Vehicle Make : HONDA
Jason was very helpful and informative during the repair process. My car was at the collision center 29 days and I was kept informed of repairs by text and by phone calls. Great experience and I knew my car was in great hands!
5/29/2019
Beth H. VERIFIED CUSTOMER
Vehicle Make : HONDA
Jason and the team did a great job! A huge surprise was finding the team cleaned the interior of my car -- almost as exciting as the repair. Thanks!
5/29/2019
MARTHA E. VERIFIED CUSTOMER
Vehicle Make : HONDA
Friendly staff and exceptional service!
5/21/2019
WILLIAM S. VERIFIED CUSTOMER
Vehicle Make : LAND ROVER
Ryan Acsensio was totally professional and went above and beyond his responsibilities to make sure that my total satisfaction was his concern.
5/21/2019
Albert K. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Repair was great, but the automated emails kept telling me my car was going to be ready a week later than I was initially advised. John Malave did a great job keeping in touch
5/21/2019
Milt H. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Excellent work, delivered as promised when we left our Lexus RX 350. Our service adviser, ****Clamp, was extremely knowledgeable and professional. Great communication. If this type of auto repair is ever required again, we will return to Hendrick Collision.
5/18/2019
Labria M. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Everything was great! I had a problem with my car after it was finished and my service representative took it back and fixed it immediately. I was very appreciative!
5/17/2019
MARY ANNE. VERIFIED CUSTOMER
Vehicle Make : ACURA
Very pleased with the work and service from your employees. Thank you, MARY ANNE W
5/17/2019
Yasmin W. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent service! This is the best service I have had while living in Charlotte and I very much appreciate all of their hard work.
4/24/2019
Jay D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great work and communication. Would highly recommend to friends and family
4/23/2019
John S. VERIFIED CUSTOMER
Vehicle Make : Honda
Ryan Asencio was great to work with. His attention to detail and notifying me on important details about my car was a welcomed change from other experiences. I did not feel like just another number.
4/23/2019