Provided a rental car due to lengthy repair, that was a good thing to do.
1/11/2018
Brandy W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Went to pick up car, with two door that had scratches that did not exist before.
Spoiler on trunk- chip, glue oozing out, and a glob of paint in the exact middle
Bumper: scratched so badly I can't believe no one even notices.
Trunk: the top layer fabric is missing, all wires are exposed and showing.
Today, it's been 4 weeks
9/9/2017
Eric C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great repair job, horrible customer service.
9/7/2017
David K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everybody in the shop - from front desk to the back - "gets customer-focused work". Rest assured that as long as we're able, we will use them for all our body work needs (which hopefully won't be too frequently..)
8/8/2017
Amber C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you! Everything went very smoothly!
6/22/2017
Dianne B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Repair done nicely and my car was cleaner than when I brought it to you. I especially appreciate the cleaned tires.
4/28/2017
Victor B. VERIFIED CUSTOMER
Vehicle Make : Lexus
All aspects of customer service were excellent. Thank you.
4/25/2017
Michael C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Ruth and her team provides excellent customer service with a quick turn around time.
4/13/2017
Peter O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you.
4/12/2017
**** N. VERIFIED CUSTOMER
Vehicle Make : Ford
Looks perfect!
4/12/2017
Robert P. VERIFIED CUSTOMER
Vehicle Make : Honda
Car was supposed to be reaedy on Friday, but parts came in wrong. Said ne readt Monday. Called on Monday, told me wouldn't be ready until 5 and I had 4 meeting. If suppose to be ready Friday night, why take all day Monday?
4/8/2017
Joe D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service.
4/3/2017
Susan O. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone involved was completely friendly and professional. Work done was terrific. I would definitely recommend Hendrick to anyone needing repairs.
3/17/2017
Grace G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Updates kept me informed, completed when promised and car looked great. Thank you.
3/7/2017
Kris K. VERIFIED CUSTOMER
Vehicle Make : Nissan
What experience? I dropped my vehicle off, and picked it up. I had no contact with anyone other than the receptionist. No one walked me through the work that was actually done. No one went over the warranty agreement. I receive better customer service getting my oil changed. Please do not contact me,
3/5/2017
James K. VERIFIED CUSTOMER
Vehicle Make : Ford
Ruth always does a great and makes it easy. Your shop does perfect work.never a problem
2/24/2017
Meagan L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Brody was amazing!! He went above and beyond every step of the way to ensure that my repair continued to progress. He was great about communicating with me where the project was at throughout the time my car was there. I sincerely appreciate his hard work and effort. Very grateful to have such professional, reliable and thorough staff working with me. You all are the best! Thank you!
12/6/2016
Julie P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job. Car looks amazing.
10/31/2016
John H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Looks brand new
9/9/2016
Kerri M. VERIFIED CUSTOMER
Vehicle Make : Ford
Quick drop off with convenience of rental car company notification. Frequent updates on repair process. Our vehicle looks good as new and clean at pick up! Thank you!