Repairs done on time. Staff went out of their way to ensure my satisfaction. Very pleased with Keith.
12/1/2017
Ralph N. VERIFIED CUSTOMER
Vehicle Make : Dodge
My vehicle was not fully repaired when I finally got to pick it up, which was almost a week later than my scheduled completion date. Upon arriving home with my vehicle, I had to adjust the factory fog light beam heighth that was replaced so that it matched the other side. I now, have to bring it back for further rapairs when scheduling time off from work is almost impossible for me.
11/30/2017
Kenneth C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was very helpful, thank you for fixing my truck and getting me back to my normal so close to Thanksgiving I would recommend Jeff Gordon Chevrolet.
11/23/2017
Linda J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job
11/22/2017
Claire B. VERIFIED CUSTOMER
Vehicle Make : Nissan
My only complaint is that there needs to be more communication. I was told my vehicle would be done on a Wednesday at 5pm. After coming into Wilmington and waiting for an hour for 5pm, I had yet to receive a call about my car being completed, so instead I called and asked. I was told my car would not be completed until Thursday. How come I was not told earlier? Thursday comes and goes and no call. Friday evening comes and still no call. So I call. No answer. I ended up going to the Collision Center just to be told my car wouldn't be completed until Monday.
I understand things happen that are not in our control, but to be completely ignored and not communicated with during this process was very disappointing.
11/21/2017
Richard L. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm very satisfied with the work performed and that it only took 3 days. I also think the cost was very fair. I would certainly recommend your body shop to a friend. Thanks again.
11/17/2017
Mary B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great staff, courteous and professional.
11/15/2017
Kenneth M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You were very professional and I was satisfied with the work.
11/14/2017
Paula M. VERIFIED CUSTOMER
Vehicle Make : Honda
Staff were professional and knowledgeable. Excellent repair on my Honda Accord and the unexpected detail inside and out was outstanding.
11/14/2017
Chrystal M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for a hassle free repair experience! All staff was friendly and kind and respire were completed as expected. I am very satisfied!!!
11/14/2017
Ana B. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is the second time I have taken my car to Jeff Gordon and worked with Kevin to get it repaired. Both times Kevin has been extremely helpful in assessing the damage, letting me know all of my options, and informing me of insurance information of which I was otherwise unaware. My car always comes out looking great and I feel confident in the workmanship. I hope I don't have to go to the collission center anytime soon, or again really, but if I do I know I'll be in good hands.
11/12/2017
Douglas P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Need to fix a quarter planner.
11/11/2017
Judith W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mrs Dendi Willard is awesome... Very professional
11/11/2017
Jennifer W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you all so much for your kindness and compassion. Everyone was very nice and helpful.
11/11/2017
Janet C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The adjuster was great and had my car done in a timely manner with updates everyday
11/9/2017
**** F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very friendly service. W lots of smiles. Made me feel welcome. Service in house was fast as well.
11/9/2017
Henry F. VERIFIED CUSTOMER
Vehicle Make : Honda
Kevin Kutz have great customer service. This is not always the case with dealerships. I appreciate the level of service I experienced. Thank you and good job!
11/8/2017
Patsy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful customer service. Basically painless. Thank you
11/7/2017
Doris H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dendi was excellent! Very through, explained how everything was going to work. Love having Enterprise onsite with very knowledgeable personnel!