Everyone was professional and kept the updates coming. Although there were delays I never felt out of the loop and had adequate time to prepare. Well don .
11/29/2015
Natialia M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciate the time they put in giving me updates on how the repair was going.
11/26/2015
William B. VERIFIED CUSTOMER
Vehicle Make : Mazda
I have had Joe handle the repairs of my car 3 time. He has always done an exceptional job.
11/26/2015
Aimie T. VERIFIED CUSTOMER
Vehicle Make : Honda
Great company. Will be back
11/26/2015
Katie E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for cleaning my messy car!
11/24/2015
Jonathan L. VERIFIED CUSTOMER
Vehicle Make : Scion
Joe was most attentive in letting me know what was being done on my car and was always a delight to talk to. Ariel was also very polite when I would call and was always welcoming when I went into the office. The car accident was harrowing and put me in a not so good mood. But the service I received from this shop put my mind at ease, knowing my car would come out better than it did going in.
11/23/2015
Matt L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fabulous customer care and service. The best#
11/19/2015
Richard L. VERIFIED CUSTOMER
Vehicle Make : Buick
When I picked up my car I thought the last time the car looked this good was when it was new. The people that cleaned and detailed it did .an outstanding job.And the damaged area looked great when it was completed When dealing one on one with Joe Payne, it was a pleasure. Also the friendly office girls were super nice. I would highly recommend Jimmy **** Chevrolet's collision repair to everyone. Richard L
11/15/2015
Giovanna B. VERIFIED CUSTOMER
Vehicle Make : Scion
Mike from the collision center really went out of his way. Thank you all!
11/13/2015
Maximillian K. VERIFIED CUSTOMER
Vehicle Make : Ford
I wanted to leave my car after the collision, but the secretary tried to make me an appointment to come back another time. She didn't bother to check my car was just towed into the lot. Apart from that the repair service was great. Didint get my licence place holder replaced, it's a cheap small detail, but would be nice.
11/10/2015
Edwin R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job thank you all for making me feel
Important and doing such a great job on my car
11/7/2015
Holly A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good service
11/2/2015
Melissa C. VERIFIED CUSTOMER
Vehicle Make : Toyota
From day one Joe was calling me and letting me knw what was going on every step of the way. Awesome service! !! I will recommend this to all my friends and give usaa a top rating as well.
11/1/2015
Dominique J. VERIFIED CUSTOMER
Vehicle Make : GMC
Resend this survey to
10/30/2015
Aliester C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Friendly and professional
10/30/2015
Steven S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The staff are very friendly
Frequent updates about the progress of the car are amazing!
I have been there twice and have been completely happy both times and would recommend them to others.
Thanks!!!
10/23/2015
Errol B. VERIFIED CUSTOMER
Vehicle Make : Ford
Mike McCullough was great! His service from the beginning to the end was great. My dis-satisfaction comes from the workmanship of supposed to be a simple paint job. The paint job in most case is good but there is a small amount of flat no gloss in one area and the under carriage lip was sanded and not repainted. The car is brand new with no dings on the side besides what is noted for the repair and the passenger door has a ding now. There was tape residue on the hood and front side panel which was pointed out to me by a car detailer when j took it for detail service. This low rating is strictly to the poor workmanship and does not reflect what was supposed to be a perfect delivery. I am on the fence bringing and leaving my car there again since Mike offered to get it corrected. First impression is the lasting impression. So far the workmanship is poor although Mike's customer service is great. I wish I could provide a separate survey for Mike and the twchnician. Let me know if you need any addiional input. I will provide photo copies of the workmanship if requested.
Errol B
10/14/2015
Eugene T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mike was awesome to work with. He was sympathetic to the fees I was paying on my rental & seemed to expedite my trucks completion as a result.