My repair quality was great. However, I received text messages at varooys levels of the tepair process updating me from the repair shop. The final text message that I received said that my car was on the final leg of beING completed for the projected completion date. On that day, I touched base with the repair shop and my car was nowhere near completion. I could not pick up my car until 4 days later.
1/27/2016
Rene S. VERIFIED CUSTOMER
Vehicle Make : Kia
The customer service was so nice and professional. They said my car would be done on a certain day and it was :)
1/22/2016
Carina A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mike was incredibly helpful. He made my auto repair experience quick and painless! I would definitely come back if I get into another auto collision, but hopefully not.
1/21/2016
Mekia F. VERIFIED CUSTOMER
Vehicle Make : Dodge
The job was done amazingly! Thank you!
1/21/2016
Mary M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Unfortunately I am a repeat visitor to Jimmy **** due to several collisions,yet fortunately I chose Jimmy **** and received excellent service every time. I'm very impressed how well everything is coordinated. to A special thanks to Mike who was extremely helpful and kept me informed during the repair process! The car looks great; let's just hope I can keep it that way:)
1/20/2016
Hanzel S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My vehicle was ready a day earlier than promised!
1/15/2016
Ronald A. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Thank you for doing such a great job !
1/15/2016
Evelyn M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I would like to thank you all for the superb customer service. Specially, Joe you are the man!
1/14/2016
Daniel S. VERIFIED CUSTOMER
Vehicle Make : Ford
The communication about status both via text and phone was outstanding. Joe was very nice, informative, knowledgeable and helpful. Car looks as good as it can.
1/12/2016
Kyle K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks for the updates.
1/10/2016
Octavio C. VERIFIED CUSTOMER
Vehicle Make : Ford
Mike and Jason were excellent service providers that kept me informed at every step. Very professional and courteous service. Thank you
1/9/2016
Aaron S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Nice professional staff
1/7/2016
Jodie R. VERIFIED CUSTOMER
Vehicle Make : GMC
Would not use again. Poor communication, not ready when promised. Frustrating experience
12/17/2015
Khang T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great support. Thank you Mike and your team.
12/17/2015
Taneisha L. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Great service from start to finish and my bumper looks great!
12/16/2015
Leigh T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great professional job! Thank you for making my car look new again !
12/16/2015
Warren C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Every time I bring my car in for service, the customer service is exceptional.
12/11/2015
George K. VERIFIED CUSTOMER
Vehicle Make : Kia
Joe Payne did a fine job. Stayed in close touch with through the repair time. He was professional & courteous. And what a surprise that the service included a car wash! Thank you.
12/9/2015
Ali A. VERIFIED CUSTOMER
Vehicle Make : Honda
Very poorly repaired. You're employees have no sense of good communication.
12/4/2015
Long K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast service and its always a pleasure working with Mike.