I felt it. took longer than expected for work to begin on the car. I had to conference call between Metlife and Hendrick for
approval communication. I ended up paying $250 toward rental expenses after 3 week rental allowance.
11/27/2019
DIANA C. VERIFIED CUSTOMER
Vehicle Make : GMC
You were all amazing!!
Did a beautiful job!!
Everyone was so kind!!
Thank you!!
11/26/2019
Sherry H. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
All the people we worked with were very courteous and professional! The work was better than we expected! We will tell our friends to use Hendricks!
Sherry/Jeff Holliday
11/19/2019
**** K. VERIFIED CUSTOMER
Vehicle Make : VOLVO
Service was outstanding. The communication with the insurance company, rental car company, and me was exceptional.
I don't believe I could ask for more.
Thank you!
11/19/2019
STANLEY G. VERIFIED CUSTOMER
Vehicle Make : SUBARU
I appreciated getting periodic updates from Diego and the car looks perfect....even the parts that were not damaged but were shined up in the final prep.
11/19/2019
JACQUELINE A. VERIFIED CUSTOMER
Vehicle Make : MAZDA
They kept me informed due to delays with the mirror. Thanks for picking up the rental car fee after my rental cap reached its limit. There was a part left in my seat cushion that looked like it was part of the mirror. I sat on it inadvertently.
11/14/2019
JORDAN C. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great job no complaints
11/11/2019
JEREMY V. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great communication
11/8/2019
DAVID J. VERIFIED CUSTOMER
Vehicle Make : HONDA
Very nice staff. Repair work looks good but trunk now will not open. Called and told to bring it back in
11/6/2019
STANLEY K. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Quick return and workmanship
11/4/2019
BETTY H. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Everyone was friendly and work was excellent
10/31/2019
INDIA J. VERIFIED CUSTOMER
Vehicle Make : MAZDA
James Castle did a excellent job on my car!I have to say when I first bought it from the dealership,it never look this great before,but it looks even better now like I have a 2019! I will be referring friends to you guys to repair anything. Thanks for your help. I appreciate it alot.
10/31/2019
Donald J. VERIFIED CUSTOMER
Vehicle Make : HONDA
Very satisfied with our repairs. Tammy gave the best service!
10/26/2019
ROBERT H. VERIFIED CUSTOMER
Vehicle Make : NISSAN
My only issue is that of spelling! Could be the reader of this note could help.
My question is should the word "outstanding" be capitalized or not when used! The reader will make the proper choice my comment will read
The entire process was OUTSTANDING in all respects, from the beginning to the notifications and final delivery. Thanks for a job WELL DONE! May God bless all and may the upcoming Christmas season be especially great for all.
LOL hope I never see yall again LOL at least under the same circumstances ! ! ! / bob
service on all levels
10/23/2019
SCOTT B. VERIFIED CUSTOMER
Vehicle Make : FORD
All tens for Tammy and Diego as well as the master technicians I did not get to meet . Thx I highly recommend. All tens perfect scores
10/23/2019
NATHAN T. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Great service and estimates were dead on.
10/21/2019
Chris F. VERIFIED CUSTOMER
Vehicle Make : HONDA
James was phenomenal - understanding and educational - he kept me up to date and was thorough in explaining what was going on, even when bad news was uncovered that would delay the due date. His easy manner kept things calm and he earned my trust. Then I saw the car and realized it was even better than new. What a great experience.
10/15/2019
BRANDON J. VERIFIED CUSTOMER
Vehicle Make : HONDA
Quick, polite service. I am totally satisfied.
10/9/2019
VERONICA W. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
I loved the emails. Thanks for your courtesy
10/3/2019
JENNIFER H. VERIFIED CUSTOMER
Vehicle Make : NISSAN
The body shop manager Jeanette was beyond amazing in this whole experience. She was responsive and helpful and even helped us understand the insurance process better!