Hendrick Collision Chevrolet Buick GMC Richmond

Please don't contact me. Overall communication was horrible. I had to call to get any type of update on my car. No one called me back. Was told car would be ready on a Friday. I called and left a message but no one returned my calls Friday Monday Tuesday and Wednesday. I finally went over on Thursday in person and only the. Did I find out my car might be ready that afternoon. Just horrible customer service. I incurred 6 more days of rental car expense between the Friday I was told it would be ready and the following week when I picked my car up

You installed the wrong mirror and didn't fix the dent. Please call me

Well, everything was fine with the repair I had asked that a small dent unrelated to the insurance work be corrected . The estimator said it would be 75 and I said ok please make the repair while the car was there . The repair was not done! And when I mentioned the comment was ... Oh the man that does that work was here today! I didn't press the issue !

You ask me about my experience but haven't told me whether the car is ready and when i called to enquire was told you'd call back but so far haven't