I was charged 100% of the expense even though 3 parts were not replaced with new parts (because the new parts aren't yet available by LandRover)
10/2/2023
John R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Absolutely, satisfied! Mitch and Tammy provided outstanding service.
9/3/2023
Anne L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service as usual!
8/18/2023
Raymond S. VERIFIED CUSTOMER
Vehicle Make : Honda
Sliding door which was worked on is intermittently sticking / hanging up. Called representative and they asked us to just drop by and they’d take a look at it.
6/24/2023
Janis A. VERIFIED CUSTOMER
Vehicle Make : Volvo
The employees were great to work with, very efficient and helpful. The shop did a good job on the body repairs and painting and the right side of the car looks great! They even cleaned the whole car and the interior. Job was done well and within the estimated turnaround time. I'd definitely recommend you to others.
6/22/2023
Shelly C. VERIFIED CUSTOMER
Vehicle Make : BMW
Everything went well.
5/24/2023
Ravi V. VERIFIED CUSTOMER
Vehicle Make : GMC
Great and quick service
5/10/2023
Michael Charles. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional.
4/21/2023
Cedric J. VERIFIED CUSTOMER
Vehicle Make : GMC
Great customer service by the two ladies that work the front desk and the claims adjuster.
Quality service performed on the repairs ????????????????
2/8/2023
Patrick H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Ashlee and Linda were great to work with. Completely satisfied with service and communication with these ladies.
1/20/2023
Stephen B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job. Thank you
1/15/2023
Roy B. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service. Excellent repair work. I am entirely overwhelmed at how seamless the transaction was. I highly recommend Rick Hendrick Collision.
1/6/2023
Mary G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Good customer service
12/15/2022
Valarie T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My SUV was given back to me with scratches on my dashboard. There were no scratches whatsoever on my dash when I left my SUV in the care of Hendricks Collision shop as it is a brand new truck. I am not happy.
12/3/2022
Robert S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Both of my cars were repaired recently at RHC and they came out of the repairs looking like new. Ashley is awesome. She made the repairs on both cars a smooth process. I will use RHC in the future if I have any more accidents. Hopefully that won't be the case.
11/14/2022
Lorene B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Staff is kind and helpful to a distressed customer. Greatly appreciated.
9/18/2022
Darianne P. VERIFIED CUSTOMER
Vehicle Make : GMC
Aesthetically, the truck looked beautiful! I was more than impressed with the repair. However, two days after picking up the truck, the A/C stopped working, the check engine light came on, and the truck started overheating. We had it towed to your service center last Friday (8 days ago) and I haven’t heard a peep from our advisor, ****. I’ve called him twice and he’s given no update. This issue COULD be a coincidence but I highly doubt it.
9/3/2022
Harry M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
At this point, there isn’t a way to satisfy us so no need to call. This entire process was long and drawn out. We had to keep reaching out for updates and fighting to get someone to pay for our extended rental. I called to speak with a manager and never received calls back until we called the customer care line to file a complaint. It was a huge inconvenience
8/31/2022
Rebecca C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Johnny is top notch! He’s very professional, friendly and it was a pleasure working with him on the repair of my car. Thank you!!! Also girls in front office, Linda snd Tammy were great too!