Your communications and staff were first rate. Tammy is particularly great - make sure you hold on to her. Thank you for everything. Steve McCoy
1/11/2018
Robert G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looks brand new. Process went smoothly and very efficient. I'm fully satisfied
12/15/2017
Catherine T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was told it would take 4 days to repair my car. I received an email/text notification that it would not be ready in 4 days, but would take longer. I was going out of town, so I turned in the rental car. Got I ride back to the dealership with the rental car company. Then had to get the dealership to give me a ride home so I could pick up my truck and drive to work. I received a call that night that my car was ready. I had to call the dealership the next morning and get the shuttle to come pick me up and bring me back to the dealership so I could pick up my car and drive to work. The notification system has issues. Customers should be told to ignore it. Give the customer a date and tell them that you will call them if the date changes.
11/13/2017
Janice T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Did a great job of informing me the process and time frame; keep me informed and work completed on time. Staff - Amy and the other lady(I think Pam) and Johnny were very polite, pleasant, nice and helpful. Pleasure to work with. Have always been happy with Hendricks since I got my car there,
10/28/2017
Christy J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was amazed at the service that I received. I will never go anywhere else.
9/24/2017
Marida P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellant job very professional always kept you inform with updates on your car will recommend to everyone
9/19/2017
Alfred W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was kept informed and Thank you
9/19/2017
Lisa H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Johnny was very helpful and knowledgable when it came to dealing with my car. Couldn't be more pleased with my results!!
9/17/2017
Melissa F. VERIFIED CUSTOMER
Vehicle Make : Ford
great work
9/15/2017
Shaun M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Good customer service, but lower than desired quality of work.
8/11/2017
Patricia L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for the timely and great work
Very professional
7/27/2017
Maximiliano S. VERIFIED CUSTOMER
Vehicle Make : Ford
Polite and professional...well done !
7/26/2017
Amy C. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very nice and we are very happy with the repairs. Great customer service! Thanks!
4/18/2017
Stephen J. VERIFIED CUSTOMER
Vehicle Make : GMC
After an extended wait when I was waiting for the call i never got. I came to pick up the truck and ot was not clean rhe bumper was loose...they forgot to put the clips on. And painted over the license plate screw covers...paint work was fine other than that
2/17/2017
Denisha W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Diego is swell!
2/3/2017
Rhonda H. VERIFIED CUSTOMER
Vehicle Make : BMW
Would rather not comment
1/21/2017
Geoffrey S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Repair took longer than allowed by insurance company
11/27/2016
Dean W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
job well done,paint matched perfect
10/21/2016
Kenneth T. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service and the work done on my car looks great!
10/14/2016
Susan S. VERIFIED CUSTOMER
Vehicle Make : Acura
Great experience overall. Rodney was great to work with and kept me updated throughout the process.