The work was great quality but it took a week longer than quoted. The fact that it took longer is a small part of my issue. They never contacted me to let me know it would take longer. I had to keep calling. I was told Tuesday, then called and told Friday, then called and told Saturday, then Monday and it was finally ready Tuesday. I would have appreciated a text/call saying it's not ready instead of me having to keep calling.
11/19/2015
Teddy P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service by the staff.
11/17/2015
Perry T. VERIFIED CUSTOMER
Vehicle Make : Honda
They were very efficient, courteous, professional and completed our vehicle a week earlier than expected!!
11/14/2015
Sandra G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job!!!!!!!
11/13/2015
Jacob M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great experience
11/11/2015
Shakari S. VERIFIED CUSTOMER
Vehicle Make : Kia
I picked up my car today and it has a rattling sound! :( I didn't notice it until I got home!
11/7/2015
Mary W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was satisfied and I really appreciate y'all for a well done job
11/3/2015
Andrea W. VERIFIED CUSTOMER
Vehicle Make : Nissan
The overall customer service was great. However, I noticed that the door cover to my gas cap doesn't close properly. It moves while I'm driving and opens. I reported it to DEC and was told to bring it in. I also noticed that the trim above my back left tire isn't flushed against the truck. I plan to address this as well once I bring my truck back to DEC.
10/29/2015
Tia F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was very friendly
10/28/2015
Teddy P. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job with the repair. We were informed throughout the repair process. Thanks.
10/27/2015
David G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fantastic service! Thank you!
10/23/2015
Edward F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The pleasure was mine, an outstanding service experience. Exemplary attitude and service delivery by all!!
10/23/2015
Donald I. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went smoothly, but the only issue is when I pull my window down it has trouble pulling up.
10/22/2015
Bonnie M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Super easy transaction! From the initial appointment, the rental car pick up and when i pucked ny truck back up, super service, nice people, easy, easy!
10/16/2015
Danny C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great repair job and service. Fast.. and a sweet hot blonde took care of me at checkout...I hope she is single!
10/16/2015
Malinda J. VERIFIED CUSTOMER
Vehicle Make : GMC
I truly appreciated the care, concern and professional handling of my service experience.
10/9/2015
Maria B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good iin giving updates . Employees are pleasant. Thank you