From beginning to end my experience with dealer Dale Earnhardt Chevrolet collision center was terrible. The guy from Geico and enterprise were just fine, however your staff at the front desk at the collision center as well as your estimator, even your manager had no appreciation for proper customer service. Unfortunately I'm quite sure your company doesn't value their customers.
2/24/2017
Daniel H. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Quick service time, and the additional detailing done to the car was a very nice surprise.
2/23/2017
Peter B. VERIFIED CUSTOMER
Vehicle Make : Mazda
The regular updates wee appreciated.
2/14/2017
David V. VERIFIED CUSTOMER
Vehicle Make : Toyota
I hate to seem like a **** but one month ago half the car.. the drivers side was fully repainted by capital city collision the paint match was flawless with the rest of the car but the rear bumper that was repainted in this repair is not an off-white metallic at all ..but an icicle Bright white it's not even close multiple shades brighter making the rest of the body panels look like they are yellowed white ..rear bumper actually looks like it's painted with the wrong paint code of white metallic
2/11/2017
Carol J. VERIFIED CUSTOMER
Vehicle Make : Mazda
Nice job
2/4/2017
Javier R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Have to go back to get mechanics switch wiper blade on rear window
1/24/2017
Kendrea V. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service. I was very pleased with the repairs done. The staff was friendly and helpful. A1 service.
1/21/2017
Fletcher H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Dawn managed the process quite professionally, was informative throughout. She is a valuable asset.
1/19/2017
Ralph U. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Poor paint finish
1/18/2017
David B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service from the staff was great, and the repair work done on my truck looked great. I was also surprised it only took **** week to repair my vehicle, but very glad it only took a week. Thank you, David
1/14/2017
Hazel F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The employees were very professional and knowledgeable. When I talked with the employee and viewed the repairs that had been completed, I was amazed! Also, the team went the extra mile and detailed my car inside and out????. My car shined as if it was taken from the showrooms. Thank you Dale Earnhardt Jr. Chevrolet team for a job well done.
1/14/2017
Calvin G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car repair was great on vette looked new
1/14/2017
Marty M. VERIFIED CUSTOMER
Vehicle Make : Kia
I liked the streamlined process of the one stop service. Everything exceeded expectations and everyone was very friendly and professional.
1/14/2017
Carlos H. VERIFIED CUSTOMER
Vehicle Make : Toyota
None
12/31/2016
Kendal M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Quick and Professional.
12/23/2016
Jan S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Extremely nice people
I will be picking up my car tomorrow
Very satisfied
12/22/2016
Connie C. VERIFIED CUSTOMER
Vehicle Make : Toyota
We were extremely happy with how our car looked after repairs made at Dale E.
Also, the people working there were very kind and helpful, they worked hard to
Have the car completed by the date promised