From start to finish....it was perfect service. Keep up the great job. Thank you!
3/12/2019
William F. VERIFIED CUSTOMER
Vehicle Make : GMC
Completed on time and I cannot even see we here the repairs were made!
3/9/2019
Ashley B. VERIFIED CUSTOMER
Vehicle Make : Nissan
The customer service was great and always kept me updated during the process.
3/9/2019
Phillip/lauren P. VERIFIED CUSTOMER
Vehicle Make : Dodge
The damage on the lift gate to my durango was not repaired to the proper extent, if at all. When I picked up the car, the damage (though small) was clearly still scratched and rough. They offered to "touch it up" which I let them do - twice because the first time still did not fix the exposed metal. Not wanting to drag this out with 2 kids at 5pm, I trusted what was done was proper. When I got home it was already rough again with some of the "touch up" substance transfered onto the bumper. I see now that my Geico estimate only called for refinishing the lift gate while another estimate I had done called for a more laborious repair. I know in the grand scheme this is small damage, but it's disappointing that it was clearly ignored and I'm left to awkwardly accept that my repair was not 100%, take my keys and leave.
3/7/2019
Trelinda G. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I was extremely satisfied with the time frame my vehicle was in repair. The daily automated updates were informative. The total service provided from the date I dropped my vehicle off was very professional. Thanks for a Job Well done!!
3/5/2019
Diane M. VERIFIED CUSTOMER
Vehicle Make : Nissan
From the customer service to the quality work and icing on the cake was the expedience if the work . Thank you !
3/5/2019
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service all around. Friendly. Professional. Fast. Excellent job. Hopefully, I'll never need these services again, but if I do Hendrick's is the place to go.
2/27/2019
Jacquelyn I. VERIFIED CUSTOMER
Vehicle Make : Kia
The Team was very attentive, polite and expedient from the very beginning. I Appreciated the constant update of on the repair. Everyone was wonderful! Blake, Dawn and especially Pam. Thanks for all your service.
2/26/2019
Audrey F. VERIFIED CUSTOMER
Vehicle Make : Nissan
All of the staff I dealt with were very professional, friendly and helpful. My car looks great! I will definitely be recommending Hendrick Collision to everyone. Thank you for making it easy!!!
2/23/2019
Kerry N. VERIFIED CUSTOMER
Vehicle Make : Infiniti
From check in to pick up, every step went smoothly and made a difficult situation much easier
2/22/2019
Elizabeth B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I like that you kept me in the loop of the repair process. Getting updates every few days is appreciated.
2/21/2019
Justin W. VERIFIED CUSTOMER
Vehicle Make : Ford
The entire team was wonderful! A pleasure to work with.
2/19/2019
Rodeny P. VERIFIED CUSTOMER
Vehicle Make : Kia
Thanks for the fast and great repair
2/19/2019
Harold W. VERIFIED CUSTOMER
Vehicle Make : GMC
Every one was the best. This is what I have always gotten when I have had to use your services. Thank you for the great team you have there.
2/16/2019
Jill R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service!
2/15/2019
George L. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for the great communication and speedy repairs
2/15/2019
Charolette T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Quick and quality repairs. They also cleaned my car which I greatly appreciate!
2/14/2019
Ricardo P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone greeted me with a smile. Service was prompt. The manager was extremely understanding and transparent. I was really satisfied with the level of service. Would recommend and come back for any other services. Thanks
2/12/2019
Sharon P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Keep up the great customer service experience I felt like I mattered.