I recently submitted a satisfaction survey, however I will again state my satisfaction. I was greeted pleasantly and was given explicit directions on the procedures to follow. Mrs Pam was very professional and assisted me with important directives to follow. The service staff appeared to have taken care of the car during the repair process. Overall , I was very satisfied and Mrs Pam after delivering the vehicle, followed up with me to ensure that I was completely satisfied.
Thanks Dr. Thelma J. Metcalf
9/28/2024
Jerry W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone in the office is great! The body shop techs do a great job and fixed what GM let roll out for sell that honestly shouldn’t have passed quality inspection. Very pleased with everyone and the work done.
9/23/2024
Pamela S. VERIFIED CUSTOMER
Vehicle Make : Honda
I already spoke with Keith and Rusty about my dissatisfaction with the service.
9/19/2024
Tammy P. VERIFIED CUSTOMER
Vehicle Make : Nissan
They were very professional and did an awesome job! I would highly recommend them. Tim the service writer was very good with answering my questions. Tiffany and the other young lady up front were very nice and very helpful as well. I think anyone who brings their vehicles would be very satisfied with Dale Earnhardt Jr Collision Center.
8/26/2024
Henry W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great job
7/11/2024
Susan V. VERIFIED CUSTOMER
Vehicle Make : Ford
Service was a pleasant experience. Quality workmanship.
5/30/2024
David H. VERIFIED CUSTOMER
Vehicle Make : GMC
Tim was great to work with and am satisfied with the repairs.
5/4/2024
Debra O. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very nice and courteous. The job looks very good.
3/30/2024
Rachel B. VERIFIED CUSTOMER
Vehicle Make : Mazda
I greatly appreciated the communication and all of the care given during my recent repair.
3/15/2024
Donald H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Some of my lights where not working when in I got my truck back. I was told to bring it back by but I can't just be missing work. Also my back door edge is rough. And also the inside of my truck was covered with what I think was paint dust. So I had detail my truck and my truck was cleaned and detailed before I dropped my truck off.
3/12/2024
Linda S. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very satisfied with the quality of service, and it was done in a timely manner. Great customer service from the front office team!
3/4/2024
Anthony A. VERIFIED CUSTOMER
Vehicle Make : Nissan
I would recommend family and friends to you for any repairs. MS. PAM IS VERY SWEET AND TAKES HER TIME EXPLAINING WHAT WAS DONE AND IF I HAD ANY PROBLEMS TO REACH OUT TO HER AND SHE WILL GET ME IN.
2/18/2024
Theresa P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Greatness
1/21/2024
Inell W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I was very satisfied with the work and the timely manner in which it was done
1/14/2024
Paul H. VERIFIED CUSTOMER
Vehicle Make : Volvo
Excellent body repair work performed.
12/22/2023
Robert L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Satisfied
12/16/2023
Allison S. VERIFIED CUSTOMER
Vehicle Make : Nissan
:)
12/8/2023
James A. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was happy with the work but I have received this survey three times now and have responded twice. Will I continue to be sent the same survey?
11/26/2023
Melissa M. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was amazing. This by far was the easiest process I have ever experienced with any car repair shop. Great job car looks perfect!