Very Friendly people. High quality of work and timely work have been finished. Specially Scott was helpful from beginning to end.
3/4/2016
Lou B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer service in all aspects.
Scott Johnston was helpful and informative.
I especially liked the progress reports; saved me the effort of calling. Car was done on time and looks brand new at the affected spot. My thanks to all who were involved in the repair.
3/1/2016
Ryan F. VERIFIED CUSTOMER
Vehicle Make : Honda
Missed a large scratch on driver side left
Bumper.
Other than that everything was awesome!
Not sure how you guys missed the bumper though
3/1/2016
Guy O. VERIFIED CUSTOMER
Vehicle Make : Ford
Courteous and attentive all the way. Repairs done a bit ahead of schedule, very much appreciated. Detailing complete, no missed spots. Paint matching precise. Looks brand new. All electrical and mechanical functional. Great job. The auto texts that came as the vehicle moved through various stages of repair were much appreciated, gave a sense of progress. Thank you Hendrick's.
2/27/2016
Karen K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Repair to my Passat by Hendrick Collision Center was completed on time with great communication and attention to detail. Would definately use Hendrick in the future and recommend their service.
2/26/2016
Timothy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Many of the status calls came through my husband even though I dropped off the car and provided my phone number. I would have preferred to be the primary contact for the repairs.
2/25/2016
Carrie B. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is my second time using Rick Hendrick Collision. The front desk staff is very friendly. Josh Alcon kept me updated and the technicians performed great work. I had to return to have the paint touched up a bit in a few places, but Josh and the technicians quickly resolved this. I appreciate the team at Rick Hendrick Collision!
2/24/2016
John K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Absolutely 100% beautiful job ! Thanks !
2/20/2016
Zachary V. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome job on the car and great communication from Matt once the process got going.
2/18/2016
Mastan S. VERIFIED CUSTOMER
Vehicle Make : Honda
Good communication to keep customer on status
2/18/2016
Michael L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Exceptional service
2/11/2016
Risa C. VERIFIED CUSTOMER
Vehicle Make : Acura
Outstanding! Thank you
2/6/2016
John D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Would recommend to anyone
2/5/2016
Joel D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Scott and his team did a GREAT job on keeping me informed via text messages and doing a SUPER repair job on my Highlander ! Thank You for your time and effort.
1/30/2016
Dale P. VERIFIED CUSTOMER
Vehicle Make : GMC
Although I had to bring the vehicle back to get the window working on the door that was repaired, the quality of the work was excellent.
1/30/2016
Megan S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
No need to call, but they didn't quite clean up the inside of the trunk.. white powdery looking stuff... and the interior smells like paint thinner now. Just something to improve upon in the future.
1/23/2016
Timothy R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleased with the process of repair; took less time than I anticipated and appreciated being kept in the loop of progress via text. Efficient process.
1/22/2016
Anastasia W. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm satisfied with the repairs done to my car, but wasn't satisfied with the texts I received. I got a text saying that my car would be ready by Monday at 6pm, but when I called to double check I was told it wouldn't be ready until Tuesday. If I wouldn't have called to check on my car, I doubt anyone would have contacted me. I live in Sanford, almost an hour away, so I'm glad that I called instead of just driving up there at the time the text said or I would have been very upset. I understand that you guys are really busy and that things come up that are out of your control and that things can't always be finished when promised, but if that's the case don't send a text message saying it will be ready. I found that very inconvenient.
1/14/2016
Sandra A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Yes did a great job.
1/11/2016
Maneul G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great personable service by everyone! Easy to get a rental and I really liked getting daily updates. This was the second time I used Hendrick Collision -- and it exceeded my expectations! Keep up the great work!