Everyone was polite and friendly. We even asked the team to look at one other small thing and they took care of it for us as well. Great experience overall. I do have some lining around the door controls that I may need tucked back in. But the team did a great job.
6/2/2016
Coby S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Too many inaqurate email updates
5/30/2016
David P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your team did a great job on my Corvette. Please pass along my thanks to everyone on the team.
5/27/2016
Carlos M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very good about updates
5/22/2016
Adrienne V. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you for your help, correspondence, for repairing my vehicle in a timely manner and also for doing such a great job! Very friendly, knowledgeable and dependable staff!
5/22/2016
Mazhar S. VERIFIED CUSTOMER
Vehicle Make : Honda
Found more scuff marks on the car after we got it returned. I'll be damned if I ever recommend anyone there. I am going to leave reviews on Yelp. Google. Fb. Any Hendricks associations and make sure not a **** person goes to you guys. And let everyone know how Matt and Pete the so called manager deals with his customers and takes advantages of his customers. Thinks buffing out the marks will satisfy us.
5/21/2016
Joni P. VERIFIED CUSTOMER
Vehicle Make : Jeep
My biggest complaint was the time the car sat in the service(?)lot not being worked on or even looked at.
5/16/2016
Chris S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very please with the communication an update I received about my vehicle. When I pick my vehicle up after all the repairs were completed it was covered in pollen from being stored outdoors. I did not mind the pollen so much as I immediately ran the car through a car wash to get a better look at the repairs that were completed. Upon inspection I noticed several scratches on the hood and roof of the car that were not there before the repairs were done. It looks like possibly a hose or tools were left on the vehicle for storage during the work and left light scratches all over. The next day I took pictures and sent to the Geico rep that dealt with my repair and I never heard back.
5/14/2016
Janice S. VERIFIED CUSTOMER
Vehicle Make : Honda
Loved Scott!! Thanks for the great experience!
5/11/2016
Ervin A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very nice staff. Everyone was great to work with.
5/11/2016
Jacqueline S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Robert Osborne was outstanding in the way he served.
5/10/2016
Todd L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great expectation setting ang great communication
5/7/2016
Jennie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks great. I love how much I was kept up to date through the whole process.
5/7/2016
Ramvi Z. VERIFIED CUSTOMER
Vehicle Make : BMW
The quality of the work was excellent. The updates were very helpful and efficient, there was no need for me to call and ask. Most impressive are the people, specifically Pete, who despite being the manager and having other things to worry about, never hesitated to answer my questions and concerns.
5/6/2016
Chih-hao C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Never thought getting a car repaired can be so easy and stress free! We had a tight constraint (weekend road trip) and the team was able to pull it off! Really appreciate it and will definitely be back for any future repairs.
5/2/2016
Charlotte M. VERIFIED CUSTOMER
Vehicle Make : Buick
Wonderful experience
5/1/2016
Janet H. VERIFIED CUSTOMER
Vehicle Make : Acura
The team was very professional. I appreciated the verbal communication and status updates from Scott Johnston. Great service!