Pleasant and efficient experience for a collision center.
4/29/2017
Justin M. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Quick service and the communication on the status was nice.
4/24/2017
Kay W. VERIFIED CUSTOMER
Vehicle Make : Toyota
extremely professional
4/22/2017
Patrick I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fine collision repair. I am very happy with the quality of the repairs and the response to my concerns were handled professionally and to my complete satisfaction. When I inspected my car, I did notice some dirt and debris in my back seat. I mentioned that the concern and my back seat was vacuumed and presented to me in the condition prior to the repairs. I appreciate the response. A car should be returned to me as when I left it for repairs. It was.
4/21/2017
Ann M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Mark took great care of me! My Subaru looks great, thanks for taking care of my baby. It looks just like new.
4/20/2017
Michael C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Matt, the estimator went above and beyond, to make sure everything went smoothly and to keep me informed. My repair was excellent. I worked for a Chevrolet dealer in Michigan for many years and I felt at home at Hendrick, thanks to Matt.
4/18/2017
Tammy B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They did an excellent job....
4/11/2017
Kurt M. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone from the front desk was awesome. TJ did an great job and actually exceeded my expectation. Hopefully I don't have another accident, but if I do I know where I can get great service. Thanks
4/8/2017
Carol W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleased with the repair of my vehicle and customer service.
3/17/2017
Tery V. VERIFIED CUSTOMER
Vehicle Make : Honda
Very polite, very thorough, very professional... Great team .
3/16/2017
Tamika D. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I like that I was kept updated on the status of the car. Also, my car looked great after the repairs. I will defnitely use this shop again, if needed, and recommend them to others that may need their services.
3/15/2017
Kathleen D. VERIFIED CUSTOMER
Vehicle Make : Subaru
The repair process from my perspective was efficient and fast! My Subaru looks better than new. Thank you.
3/11/2017
Olin W. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks great, tell all who worked on it what a great job they did. It's nice to know that there are people who still take pride in their work. Drew was great to work with and very courteous!
Thanks to all!
3/10/2017
Heather C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks Matt!
3/7/2017
Ella J. VERIFIED CUSTOMER
Vehicle Make : Honda
Only did half of the repairs. Made appointment for all work (2 separate estimates) and a week later they said car was done. My husband picked it up and only one part was done. Had specifically siscussed the repairs and timeline based on doing both and was under impression that parts were ordered for both repairs. But my back bumper wasn't fixed. Not happy.
3/7/2017
Mark N. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Pete was very attentive, and he made a stressful situation much easier to deal with.
3/4/2017
Carol Y. VERIFIED CUSTOMER
Vehicle Make : BMW
Very happy with your service and keeping me informed on the progress while my vehicle was being worked on. Thank you for a great job well done
2/25/2017
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Kia
Great communication, quality work and speedy return of my vehicle.
2/23/2017
Robert H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Quality of work and customer service were all top notch.
2/11/2017
Thuan N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Every aspect of our interaction with Hendrick collision was very good. Your staff was friendly and concerned and respectful and inspired confidence. The work was very well done. It also was nice to have the updates coming over the phone. Especially after the experience of the collision service which was initially recommended ( they were very rude), it was refreshing and give us confidence to meet the people at Hendrick collision. That was important after the trauma of the accident, and the disappointment of the dream of a new car having been shattered so soon after the purchase of the car.Their concern was genuine, and their workmanship was excellent, and the dedication of the staff to enthusiastically giving good service was obvious and exemplary.