I was updated on the progress and pleased with the results.
1/27/2018
Jeanine A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service started at the front desk, with Lauren and Hannah handling numerous customer intakes and questions. My Estimator, Matt Pirhalla, was thorough and efficient with his recommendations, considering I was facing an out of state road trip to handle family affairs. He followed up with a personal call when my car was ready.
It was great having Enterprise in the same location. They were all very helpful. I would definitely return, if necessary.
1/26/2018
Jonathan N. VERIFIED CUSTOMER
Vehicle Make : Dodge
Multiple scratches on hood and windshield I assume from post bumper repair. Taken back to manager who agreed to buff hood out I'm not convinced that resolve this as they appear pretty deep. While I am thankful for the agreement to try and fix them the inconvenience of having to bring this truck back in is annoying. Truck was in shop for 7 days for simple bumper work
1/26/2018
Rebecca A. VERIFIED CUSTOMER
Vehicle Make : Audi
Very efficient service. Thank you!
1/21/2018
Karen B. VERIFIED CUSTOMER
Vehicle Make : Toyota
TJ was amazing..kept in touch..helpful..always returns phone calls..another successful Hendricks experience!
1/20/2018
Wesley T. VERIFIED CUSTOMER
Vehicle Make : Toyota
When I went to put gas in my Camry the masking over the fuel cap wasn't removed and there were a couple small pieces of masking tape on the front fender. There was also a strong lacquer smell when I got into the car and still somewhat present today.
1/18/2018
**** H. VERIFIED CUSTOMER
Vehicle Make : Subaru
The estimate took a little while, but the repairs proceeded quickly
1/10/2018
Kevin C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car was completed ahead of schedule and the job was very good.
1/10/2018
Carol F. VERIFIED CUSTOMER
Vehicle Make : Lexus
The car looks like new! I appreciate everything that Mark did for me. It was very nice getting updates on the progression of the repair.
Mark was very considerate in making sure that I was well taken care of.
Carol F
1/7/2018
Marcia C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Took a while for the work to get started but once it did, I appreciated being being updated with the progress.
1/6/2018
Dawn L. VERIFIED CUSTOMER
Vehicle Make : Buick
The whole process was smooth and as explained. My car looks great. Thanks to Matt and all the team - excellent customer service!
1/4/2018
Amy J. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Pete was great.
1/4/2018
Cornelia M. VERIFIED CUSTOMER
Vehicle Make : Buick
The Buick seems to be driving well. Mark was courteous when I talked with him.
12/31/2017
Susan A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mark, Hannah and Lauren were The Best!!! My car looks Fantastic. Great Experience. Thank you!! Thank you !! Thank you!!
12/30/2017
Brian S. VERIFIED CUSTOMER
Vehicle Make : Kia
Really liked that I was constantly updated about the status of my car. Both with calls and the text alerts.
12/28/2017
Ake W. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were fast in doing the repair but they were very accurate. Though I was very satisfied with the repair but I was way more pleased on how down to earth the ladies up front especially the young lady with the dark **** hair(I wish I remembered her name!)Matt, some of the mechanics, and the rest of the staff were. They made this stressful time that I was going through like stress didn't even exist. I appreciate that they treated me like a relative of their own family. That is how I felt. Thank you!
12/27/2017
Helena L. VERIFIED CUSTOMER
Vehicle Make : Buick
The employees were very welcoming and helpful. Appreciate the great service.
12/27/2017
William O. VERIFIED CUSTOMER
Vehicle Make : Ford
Truck looks good. Happy with the work.
12/23/2017
Melvin T. VERIFIED CUSTOMER
Vehicle Make : GMC
I like how easily streamlined everything was, the updates as the process went along, and the look of how everything turned out. Very Pleased.
12/19/2017
Diane B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Matt was very professional and most courteous. The area on my vehicle that required repair looked great. I only looked at repairs upon picking up my car and have not inspected it again since getting home. I Intend to do a more thorough inspection.