Expedient, appreciates daily updates in status of my car repairs
3/3/2018
Kevin O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job on repairing the damage from a maniac driver. Thanks.
3/2/2018
Dean T. VERIFIED CUSTOMER
Vehicle Make : GMC
Two issues were found with the vehicle, neither of which were there before the repair work. ****) Knocking noise from rear of vehicle when brakes applied. 2) Check engine indicator lamp permanently lit on dashboard. No explanation was given as to why these issues are now occurring and I’m now having to take time with other mechanics to figure out why. I do not expect to pick up a repaired vehicle and then encounter new issues. This is not very professional.
2/27/2018
Barry C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everything was great
2/21/2018
John H. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done. Thank you and your team.
2/21/2018
Landon B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Matt was great to work with. My car was repaired to my total satisfaction with no issues. Thanks!
2/21/2018
Carlos A. VERIFIED CUSTOMER
Vehicle Make : Mazda
I wish I had been a little better updated. Updates were texted but usually sent at the end of the business day. However, the job was great and all updates were correct.
2/14/2018
Jason L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Finding a large metal fan, covered in dirt in the backseat of my vehicle after "repair" was unacceptable. Zero respect for property was conveyed. It also made it completely clear that the work performed wasn't checked before announcing it complete.
2/14/2018
Jeffrey W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Would recommend including wording in text messages stating thst all text updates require confirmation over the phone.
2/13/2018
William C. VERIFIED CUSTOMER
Vehicle Make : Buick
The job was well done and the paint match was perfect. Thank you.
2/11/2018
Douglas C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks great. Finished ahead of schedule.
2/10/2018
Shane N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job!
2/10/2018
Matthew P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Bridget Wiedmann was great, honestly, I don't usually bother with this sort of thing but her combination of friendliness and competence is unusual.
2/10/2018
Alice Z. VERIFIED CUSTOMER
Vehicle Make : Honda
We were very pleased with the quality of work.
2/10/2018
Leonard M. VERIFIED CUSTOMER
Vehicle Make : Saturn
Very professional experience.
2/3/2018
Dean D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Matt's management of our repairs and his customer service was outstanding. My wife is happy with the repairs, thus, I am happy. Thanks for the great service.
2/2/2018
Donna C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team was great. Matt did a wonderful job of keeping me updated on the progress and everyone was very courteous and professional. I will recommend Hendricks to anyone needing body work.
2/2/2018
Heather W. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience was a very easy and satisfying process. I went and had my vehicle inspected for damage. Everything was identified and I was given a date my vehicle would be finished. I was contacted when the work was completed and I picked up my vehicle. No problems, no hassles, and the finished product was great. I would recommend this place to anyone that needs repairs done to their vehicle.
2/1/2018
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt was excellent from the first moment. He set expectations well, caress about our outcome, communicated well throughout each phase of the repair and went above and beyond to make sure we were satisfied. In addition to the insurance repair, we opted to have the remainder of the car waxed and detailed to ensure a closer match to the brand new bumper sheen. The wax job was phenomenal and we picked up our car looking better than before the collision. I could tell he really cared and wanted it to look good and the team clearly cared above t the work. I would recommend to anyone and am grateful for the quality and care.