Every thing appears to be normal, thankyou.
Joshua was a big help in salvaging several of my possessions that had been left behind in the car, THANKS !
8/25/2021
Brenda P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have rejoined twice to this comment request. Please refer to those previous reviews
8/21/2021
Eunice R. VERIFIED CUSTOMER
Vehicle Make : GMC
Thank You Thank You great job detail was outstanding professional service ????
8/21/2021
Emanuel B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job well done on my 2013 Chevy Equinox LT, Thanks.
8/7/2021
Jonathan A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good service
8/5/2021
Matthew P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Tho the repairs to my car were quick there was damage dobe to the roof of my vehicle. Paint was chipped(the size of a half dollar) off of the roof of my car.
7/30/2021
Tanessa A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was great from the time I dropped my car off until I picked it up. The work that was done is magnificent.
7/29/2021
John J. VERIFIED CUSTOMER
Vehicle Make : BMW
Dendi Willard was great!
7/24/2021
Silver W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent service all around. Five stars for the team.
7/24/2021
John R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Helpful, friendly, knowledgeable and professional staff.
7/24/2021
Betsy B. VERIFIED CUSTOMER
Vehicle Make : Honda
Receptionist was
Very professional and knowledgeable in answer in our questions.! Nick Fridley was also very knowledgeable with options re the rim and honest about what he would try first without replacing it. Would highly recommemd this place of service and will use them again if needed.
Appreciate the prompt turnaround in fixing the car.
7/11/2021
Mario K. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent experience from start to finish. Great quality repair, convenience of a rental car company on-site, USAA and BMW certified, what's not to love. Best part was the proactive update phone calls so I never had to wonder what the status was. Best collision repair experience ever.
7/9/2021
Marjorie L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Completely satisfied. Very professional people and job well done.
7/8/2021
Laura R. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service. Car looked great.
7/3/2021
Henry M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everything thing went as planned. Trey was very good.
6/26/2021
Kiyanna G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I noticed that one of my tires is missing the emblem, but I am too frustrated with the situation to even bring the car back. I am sure I will just be treated like a second class citizen or liar anyways.
6/19/2021
Zakee R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very pleased with the service rendered
6/17/2021
Janet K. VERIFIED CUSTOMER
Vehicle Make : Buick
Fabulous Staff and Vendors!
6/10/2021
Keith H. VERIFIED CUSTOMER
Vehicle Make : Subaru
this is the second survey sent to me. i think there may be a disconnect between the firm that you employ to track and communicate progress of repair and Hendrick Collision. Timeline: brought vehicle into Hendrick Durham on May 12. On May 13 was contacted by Hendrick Collision that damage was reviewed, cost estimate made and estimated completion 28 May. approved. Your shop was successful in getting all parts immediately and repair was actually completed May 19, and i picked it up that day. Outstanding service!!! However your tracking service continued to send emails to me advising that work on car was continuing even after delivery. as late as May 24, i received an email that the work was near completion. Look, that is minor stuff. You guys did a great job on the car, but i believe improvement can be made in the system so that your communication tool (which i liked) was date-aligned with the actual work done. should be an improvement. thanks again and best wishes. Keith H
6/3/2021
Denis B. VERIFIED CUSTOMER
Vehicle Make : Acura
Every staff member was helpful, process went smoother than expected. No issues at all!