Everything went smoothly…. the check-in, the damage assessment, the repair completed early & pick-up. Your team is worthy of the high standards of Hendrick & USAA insurance.
1/7/2022
John W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Rodney was great. Very professional operation. Couldn’t be happier.
1/6/2022
Raymond W. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Repair was amazing. Communication was excellent. Was completed before scheduled date. Highly recommend
12/17/2021
Matt G. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done, Great customer service.
12/6/2021
James S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job thanks
12/4/2021
Laura J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Yes. I requested Shane to do the work on my vehicle and he did an awesome job!!!! I will recommend you to others.
12/1/2021
Kristie W. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
So professional and accommodating. Car looks great and will pass along our great experience.
11/12/2021
Michael S. VERIFIED CUSTOMER
Vehicle Make : Porsche
Pros: car looks like new; progress updates; Dendi answered our questions.
Cons: door handle fell off while we were showing off our car
Bottom line: wonderful job -- except (please see Cons)
10/24/2021
John W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Professional, great results and very quick
10/23/2021
Gabriele V. VERIFIED CUSTOMER
Vehicle Make : BMW
Extremely professional and knowledgeable.
10/2/2021
Rachael S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Helpful and committed to providing excellent service.
9/29/2021
Carol M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
On a scale of **** to 10 , I rate my satisfaction an 11
9/25/2021
Anthony M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I'm satisfied with getting my vehicle back, some of the communication was lacking especially when the expectations were set at drop off for 5-10 business days, we ended up hitting 18 because of the exhaust being bent, which I had mentioned to check prior to me handing the keys over. It probably would have been caught if the vehicle had been fully inspected on day ****. It's too early to see if there will be any issues from the workmanship but over time we shall see. I am happy to finally have my car back and the work does look good from my point of view
9/20/2021
John O. VERIFIED CUSTOMER
Vehicle Make : Honda
Dendi was very helpful.
9/19/2021
Vernon M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Absolutely happy with car and the nicest lady that helped up !
9/16/2021
Padma H. VERIFIED CUSTOMER
Vehicle Make : BMW
Your effort in repairing and bringing the car back to original condition is beyond one’s expectations. Your attention to detail is exemplary. Keep up the good work
9/16/2021
Fanisha L. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
I am not completely satisfied with the replacement grill on my vehicle. The workmanship was fine but the grill does not seem to match well for this vehicle. It is grey in color and not like the original grill (Chrome).
9/3/2021
Katherine Z. VERIFIED CUSTOMER
Vehicle Make : BMW
Great work and kept me informed every step of the way.
8/29/2021
John J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It took a little longer to repair my truck because and because Hendrick was waiting on parts. It was no big deal because Joshua was keeping me informed all the way. Thank you so much for delightful experience. Is my truck looks great!