They took care of my vehicle as if it was their own personal vehicle. When one of the main parts arrived and it wasn't to their approval, they instantly sent it back for a nenewer part.
3/5/2015
Deitra A. VERIFIED CUSTOMER
Vehicle Make : Ford
As a whole I was completely satisfied with my overall process with Hendricks
From the beginning appointment to the final pick up with Scott my technician
And the emails. To know that I can contact my technician if I need additional
Assistance.
2/27/2015
Kyle J. VERIFIED CUSTOMER
Vehicle Make : Ford
Scott did an amazing job with the car and customer service. Everything was done in a timely manner.
2/26/2015
Colleen L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Service was great! My only observation was a little miscommunication. I was told I would have to pay one price, then I was charged more. I heard them say I emailed you the updated total but no one seemed to know what was happening. The problem was fixed with no questions asked and everyone was very friendly. No complaints from me
2/23/2015
Jina L. VERIFIED CUSTOMER
Vehicle Make : Ford
No comments
2/22/2015
Juan A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service!
2/22/2015
Cheri A. VERIFIED CUSTOMER
Vehicle Make : Kia
They did an awesome job and my car looks great! Thanks for getting it done so quickly even with all the bad weather this past week.
2/22/2015
Chiquetta H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
My total customer experience was great!
2/22/2015
Alvin C. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was really impressed with the daily update from Scott. I was also impressed that he and the team had answers for all of my questions.
2/22/2015
Ronald M. VERIFIED CUSTOMER
Vehicle Make : Buick
Job well done with friendly and courteous service. The quality of all services was outstanding. Thanks again.
2/14/2015
Anna C. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience with the team was phenomenal. I have been back for two accidents and a vandalism. I plan to return for any future issues and I will highly recommend you to others.
2/14/2015
Michael K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I appreciated the way Scott kept up with my repairs and kept me informed. By the way, I was coordinating the repairs from out of state.
2/9/2015
Mark F. VERIFIED CUSTOMER
Vehicle Make : Toyota
You should ask people for their car's name and include it in the emails you send. Such as "your toyota **** is ready".
2/7/2015
Euchea B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job!
2/7/2015
Erica J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job! Thanks for cleaning the car as well!
2/7/2015
Donna C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everybody is so friendly and professional. Thanks for years of service.
2/7/2015
****T. VERIFIED CUSTOMER
Vehicle Make : BMW
I was very satisfied with the service and work.
2/6/2015
Jerry M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car looks great after repair work done on drivers side. Paint matched well. Do have an issue with the remote locking system? Would like for **** to call me to discuss.
Jerry M
1/31/2015
Beth P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent from start to finish!!
1/28/2015
Paul R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair was great and faster than anticipated. It looks new! The women at the front desk are very nice and helpful. The USAA adjuster was just great too! Thanks so much to everyone.