I was very empressed with the work and how quickly it got done. Thanks to the whole team.
9/24/2015
Catherine N. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was first told by the adjuster that my bumper was going to be repainted. I Received a message from one of your representatives a day or 2 later that they decided not to repair something ? Because they determined the damage due to something else. When I picked up my PRIUS my hood was painted but the bumper still damaged. I think it was a half **** job and plan to contact GEICO about it.
9/21/2015
Aaron B. VERIFIED CUSTOMER
Vehicle Make : Ford
My car looks like new. The only thing that wasn't great was that the car was not vacummed or washed prior to being returned.
9/19/2015
Charles M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They need to move to Southpoint so I have a reason to go hang out with the redhead from Michigan. She's so hot!
9/18/2015
Jeffrey A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great with keeping customer informed of progress of work
9/18/2015
Amanda M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent, friendly and timely customer service.
I appreciated your up-dates on how the work was
going. I make it a practice to pass along the names
of people and businesses who do good work.
You are all at the TOP!
Amanda M
9/17/2015
Alfred K. VERIFIED CUSTOMER
Vehicle Make : Nissan
thanks great job
9/16/2015
Andrew S. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was quick and professional. Job well done!
9/16/2015
Mary I. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The work repairing our damaged hood was excellent, as were the regular updates, the convenience to rental cars and your willingness to finish the work to our schedule.
We had hoped you would check and figure out why a warning light, that started appearing when the hood was damaged, was coming on. Apparently there was time or opportunity to look into that for us.
9/8/2015
Kassandra M. VERIFIED CUSTOMER
Vehicle Make : Ford
Scott was very professional and thorough. I was extremely pleased with my interactions with all of the staff I came in contact with and I will make sure to refer my friends and family to you all. Thank you for all of your help! My car looks beautiful!
9/8/2015
Charles G. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service!
9/1/2015
Kenneth M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience overall. Scott kept me informed of my vehicle's status. When I picked up the car, he showed me all of the work that had been done and answered my questions.
8/25/2015
Sara R. VERIFIED CUSTOMER
Vehicle Make : Honda
Had to reschedule due to unforeseen circumstances. Staff incredibly friendly and accommodating. Thanks so much!
8/21/2015
Tricia P. VERIFIED CUSTOMER
Vehicle Make : GMC
I was almost completely satisfied. Didnt get all repairs done that i requested. Other than that my experience was good.
8/20/2015
Joanna D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great Help And attentiveness
8/18/2015
**** M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your staff worked with me through some difficult decisions and together we acheived a mutual acceptable course of action and arrived at a job well done that is magnificent and a true improvement to the truck.
Thank you,
Tom
8/18/2015
Aaron B. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Everyone was really nice and helpful. The actual work on the car was also really well and quickly! Thank you!
8/16/2015
Jessica P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing experience. Top notch work and Customer Service. Scott was great and patient explaining everything to me. The staff up front are friendly and intelligent!
8/12/2015
****P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Scott Falls and his team provide the very best communication and service excellence. I couldn't be more pleased!
8/8/2015
Allegra J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Scott was super! He kept me informed, did the job on time and to spec, and even helped me with another problem (a suspected leak; I had repaired a piece of molding myself and apparently that worked - I thought it had not but he tested it for me and found no problems). I am very satisfied and happy I came to Rick Hendrick Collision!