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Real Reviews from VERIFIED CUSTOMERS
Debra D. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly, Knowledgeable staff, car was finished earlier than estimated date. Beautiful repairs to my car. I am a reperat customer.
6/5/2017
James B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Nice job -- looks good as new!!
6/1/2017
Philip Z. VERIFIED CUSTOMER
Vehicle Make : BMW
Thanks for the accurate updates. It looks beautiful
6/1/2017
Nicholas B. VERIFIED CUSTOMER
Vehicle Make : Acura
Adam did a great job keeping me informed, but the whole process took much longer than expected
5/24/2017
Roberta S. VERIFIED CUSTOMER
Vehicle Make : Ford
Adam went above and beyond to ensure my satisfaction. You did a GREAT job with my repairs. I will highly recommend your services.
5/20/2017
Precious J. VERIFIED CUSTOMER
Vehicle Make : Ford
Very helpful, and straight forward. My repair was quick, and Nick Fridley kept me updated at all times. He was nice and very assuring. I'd definitely recommend this location to anyone!
5/19/2017
Monica S. VERIFIED CUSTOMER
Vehicle Make : Ford
Yes. Working with Adam Carlton was great. Will definitely request for him if I ever have to return.
5/18/2017
John S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Everyone that I came in contact with was very professional and helpful
5/13/2017
Paulette R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Pleasant, courteous representatives. Overall experience was great.
5/13/2017
Nancy C. VERIFIED CUSTOMER
Vehicle Make : Acura
From start to finish the process of getting our bumper replaced was easy. From the estimate, to dropping off the car, to picking up the car, and the high quality of workmanship, everything was handled professionally and the car looks great. I would use this shop again for repairs with confidence.
5/12/2017
Arbe B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keep up the good work
5/11/2017
Felicia S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you. The repair looks great. Also, thank you for washing & vacuuming my vehicle. It looked great...nice extra.
5/10/2017
Robert S. VERIFIED CUSTOMER
Vehicle Make : Honda
timely service. good communication. excellent work.
5/10/2017
Timothy K. VERIFIED CUSTOMER
Vehicle Make : Lexus
My Advisor, Joshua Denis, did an excellent job on customer service. There were a couple glitches on the repair, but Josh made sure my car was fixed correctly. Thanks to all at Hendrick Collision Center.
5/9/2017
Jennifer J. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was told my car repair was finished and left work early to pick up my car after nearly a month of being without it. I arrived to find that the front end still had damage. Upon questioning, I was told that it could be repaired. (Wasn't the point of my car being there to be repaired?) I shouldn't have had to ask. I was called again and assured that it was ready. Upon arrival, the front end was fixed but what gas I had left in the tank at the time of the accident was gone. It was so low that my car did not register how many miles I even had left. What was crazy is that the gas station was across the street. The car also has a really strange smell. I had to have it cleaned and add a car freshener to get the weird odor out. I felt like I got a bit of attitude from Josh when I questioned why the work was not 100% complete the first time and he rushed me out when I picked up the car the second time. I chose this location based upon Nationwide's recommendation. I likely would not return.
5/3/2017
Ernest M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks for picking me up at my home so I could pickup the Cruze this morning now that it is finished. There is no shuttle for the Page Road shop but they made it happen.
4/29/2017
Nick D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Rick Hendrick collision took a crappy situation (getting rear ended in my brand new car) and made it better. Everyone was friendly, which helps, but what really struck me was the level of communication. They emailed me consistently to let me know of progress on my car, and even ended up finishing a full week early. I hope nothing like that ever happens to me again, but if I ever need any more work done, I'll be visiting them.
4/27/2017
Mark J. VERIFIED CUSTOMER
Vehicle Make : Jeep
I worked almost exclusively with Craig and he was excellent. I could not have been more pleased with his work, communication, or flexibility. I will definitely be back for any future needs!
4/27/2017
Ryan S. VERIFIED CUSTOMER
Vehicle Make : Acura
Very happy with all aspects of my experience. My rep did a great job for us.
4/22/2017
Christopher N. VERIFIED CUSTOMER
Vehicle Make : Honda
Outstanding service--we were very pleased.
4/19/2017