I really appreciate of your team work about my car repairs.
Experience about good communication.
Thank you very much.
3/6/2024
Dwight T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I’m well pleased with the overall outcome of the process In which my vehicle was handled,especially with the constant updates on the repairs.
2/10/2024
Sangita K. VERIFIED CUSTOMER
Vehicle Make : Subaru
I think the bodywork and the repair of the care were great. I do wish there was an easier way to communicate to understand the timeline for repair, this made it a little harder to plan when & if the car would be back, as the repair took close to a month.
2/8/2024
Edward L. VERIFIED CUSTOMER
Vehicle Make : BMW
Yes. they redid the truck repair which was not right after first attemp. Hats off the Branton who made sure we were happy with your work.
1/12/2024
Dexter S. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Brenton was awesome, excellent customer service and always kept me updated on the status of my vehicle. I would recommend if a vehicle is there for an extended period of time, my vehicle was there for five months, that precautions are taking to prevent bugs from invading the vehicle. We had an ant problem that took about a week to resolve. Overall, completely satisfied and would use your services again, if needed.
12/19/2023
John P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good Job!!
12/18/2023
Pamela J. VERIFIED CUSTOMER
Vehicle Make : BMW
Great communication!!
11/13/2023
Jennifer J. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Very satisfied with the repairs, communication and updates through the entire process. It was very convenient to have the rental car available in house.
11/4/2023
Mihai D. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you.
10/27/2023
Zenobia H. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Thank you for a job well done from the initial estimate to the return of my car. I especially appreciated the communication with my insurance company when there seemed to be a difference between the charges that they covered. Thank you. Hopefully I won’t need your service again but if I do I would not hesitate.
10/14/2023
Larry P. VERIFIED CUSTOMER
Vehicle Make : Honda
You and the team are the best and most professional body shop I’ve ever been. Great paint with and excellent assembly. Great administration and keeping in contact with me through the process. Thanks so much!
10/12/2023
Anne P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you for cleaning the Outback
10/8/2023
Ronald K. VERIFIED CUSTOMER
Vehicle Make : BMW
Customer Service was very professional. Hendricks kept me informed. My BMW looks beautiful.
Thank you,
Frances Kelly
****-****-xxxx
10/7/2023
Colleen M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Good communication and car is back to new! Thanks.
9/23/2023
Karen K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had to take my car back to get it reprogrammed so the window they fixed would stay up.
8/30/2023
Maria &. VERIFIED CUSTOMER
Vehicle Make : Lexus
Denbi communicated with us every step. We appreciate all her efforts.
8/20/2023
Pedro F. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Over all work completed was good and faster than I expected in this market. If you really want to win customers over, then I suggest a few small adjustments.
Clean glove policy when entering customer vehicles. I noticed oil smudges over several areas of my vehicle. Quick inspection would have caught this. Clean gloves would have prevented this. Final inspection of not just the repair, but areas worked in would provide a quality finished product to the customer.
7/31/2023
Pedro F. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Over all work completed was good and faster than I expected in this market. If you really want to win customers over, then I suggest a few small adjustments.
Clean glove policy when entering customer vehicles. I noticed oil smudges over several areas of my vehicle. Quick inspection would have caught this. Clean gloves would have prevented this. Final inspection of not just the repair, but areas worked in would provide a quality finished product to the customer.
7/31/2023
Charles C. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Work took exceedingly long to complete and the estimator assigned to the repairs did not provide routine updates and was difficult to reach. The roof had to be modified to fit current manufacturer's kit, which did contribute to delays. The roof now leaks water into the cabin through the roof glass repairs. Excessive cabin wind noise is now also present. The estimator that I had previously worked with remains difficult to reach for a resolution.
7/11/2023
Yvonne S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very satisfied and it's still nice and shiny. Thank you.