generally impressive. There was a problem with the paint booth that delayed the return of my car by a day, but such things cannot be avoided. I was kept informed all along the way and in the end the car was done when promised (after a short delay) and the re[airs appear to be done right
8/24/2018
Jesse F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Kateri was very professional and easy to work with when I needed to schedule drop off. Convenient to have GEICO and Enterprise folks there. Updates were timely and repairs were good. Katie kept us updated on timing and expectations of the process.
8/24/2018
Yvonne L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Customer service was great, car looked outstanding
8/23/2018
Carolyn A. VERIFIED CUSTOMER
Vehicle Make : BMW
Reasons I will come back to Hendrick Collision:
****) Katie was wonderful. She gave the exact account management/customer service I always hoped for at an auto body shop but never got.
2) So easy to have the car rental right next door
3) Love the email updates. Very easy to communicate and get status updates.
8/22/2018
Colleen J. VERIFIED CUSTOMER
Vehicle Make : Buick
Great experience. Katie kept me updated. Highly recommend Hendrick Collision.
8/11/2018
Neil M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Wonderful service. Very prompt. Very friendly and helpful people Scott was especially helpful. Wonderful repair.
He went the extra mile with my husband and myself. He helped load my car with my vacation suitcases.
He also called me to talk about when to pick up my car.
Thank you , Susie Macintyre
8/6/2018
Brian S. VERIFIED CUSTOMER
Vehicle Make : GMC
Staff was very helpful from the start of the process to completion which was several days early and pleasant surprise.
8/2/2018
Bruce C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Staff all very professional and knowledgeable. Clearly communicated the situation to the customer. Very friendly. Would recommend Hendrick to friends.
8/1/2018
Karen T. VERIFIED CUSTOMER
Vehicle Make : BMW
I am completely satisfied with the work done to buff out the scratches and paint job. In addition, the entire staff displayed professional customer service from drop off to pick you.
Thank you.
7/31/2018
Diane . VERIFIED CUSTOMER
Vehicle Make : Honda
Scott Johnston took really good care of us. He was easy to work with and kept me updated about the car’s progress. Our car looked great. We were really pleased with everything.
7/30/2018
Joseph C. VERIFIED CUSTOMER
Vehicle Make : GMC
Great service. Very personable staff.
7/30/2018
Frank H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks for the excellent work and timely repair. Great job!
7/30/2018
Kim M. VERIFIED CUSTOMER
Vehicle Make : Kia
Service and courtesy throughout the entire process was absolutely great. Made me feel comfortable, cared for and appreciated.
7/21/2018
Christine C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
great job thanks
7/20/2018
David T. VERIFIED CUSTOMER
Vehicle Make : Kia
It was a great experience from arrive to picking up my car. Special compliments to Scott, being very helpful and keeping me aware through the entire experience. The car repair was impecable
7/19/2018
Nives A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Scott was tardy with everything.
7/19/2018
Judith B. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you to all that worked to return our damaged car to us with the care and treatment as if their own. A big smile and thumbs up!
7/11/2018
Wilfred A. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent work. Thanks to Nick and Josh.
7/11/2018
Raquel R. VERIFIED CUSTOMER
Vehicle Make : Audi
Very professional, easy process and quick
7/7/2018
Francine H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good job done, even wash my car. Explained everything to me and did it in a timely manner