Was not informed of additional damage found on the vehicle near site of damage from accident. Could have saved me a lot of headache by asking about it and just doing it while the vehicle was still in the shop and I had the rental.
2/5/2019
Nc Subway. VERIFIED CUSTOMER
Vehicle Make : BMW
The job was done very quickly and efficiently.
2/2/2019
Gary C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent work. Great communication on updating me on progress. Very helpful and courteous.
2/1/2019
Todd F. VERIFIED CUSTOMER
Vehicle Make : BMW
the car was delivered to me with a check engine light on. I have been forced to take this to BMW so they can figure out why the engine light is still on. If you deliver a vehicle like that how do I know everything else was taken care of properly? I have notified USAA of this and I hope they dissolve this partnership.
1/26/2019
John J. VERIFIED CUSTOMER
Vehicle Make : Porsche
A great job that took less time than I expected.
1/26/2019
Mary D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nike very professional and repair was done in record time and my truck looks as good as it did in 2004. Thanks also to the receptionist and to the entire staff. I pray that I do not need the services however, would select the same shop.
Mary D
1/11/2019
Stephenon L. VERIFIED CUSTOMER
Vehicle Make : Acura
Repair done faster than anticipated with high quality workmanship.
1/11/2019
Dave T. VERIFIED CUSTOMER
Vehicle Make : BMW
My car is dirtier when I picked it up than when I dropped it off. There is shop and paint dust all over my car. There was zero real attempt to QA and inspect my car for quality prior to release. It also smells like paint or paint thinner inside of my car. This is completely unacceptable.
1/1/2019
Bryant W. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys made the process of getting my car repaired extremely smooth. I would highly recommend Hendrick to any of my friends and family and if I am in need for any future body repairs I will definitely be back. Thank you!
12/15/2018
Jordin B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you so much to everyone that worked on my car. Also thank you for the daily updates via email. My car was fixed sooner than expected.
12/12/2018
Cheryl H. VERIFIED CUSTOMER
Vehicle Make : Acura
Went above and beyond!!!
12/8/2018
Elizabeth P. VERIFIED CUSTOMER
Vehicle Make : Honda
No complaints Scott was awesome
12/2/2018
Leslie R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great work in a timely manner.
11/27/2018
John D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Repairs completed in a timely manner. Staff
Professional and courteous.
11/27/2018
Alan M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Kept me informed. Good outcome. Thanks to Nick.
11/20/2018
Sarah R. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone I dealt with were very friendly, professional and most of all, efficient. I never expected my car to be completed in 4 days - I was highly impressed all work was completed so quickly, even with unexpected repairs. Also, I was informed every step of the way, which I much appreciated. Excellent service!
11/19/2018
Kwame B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service was amazing and I was kept updated on the progress of my car frequently. I would definitely reccomend this shop to a friend.
11/14/2018
Annette P. VERIFIED CUSTOMER
Vehicle Make : Kia
Every experience with Hendrick Collision over the years have been outstanding.
11/13/2018
Mark H. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Only have a couple issues
****. Noticed one of the panels on the lift gate is not installed properly. Will schedule a time to get it corrected
2. The car smelled like body filler when i picked it up and for a couple days after. It was so strong i had to keep the windows down.
11/13/2018
Robert H. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Excellent daily update and exceeded my expectations