Very prompt to receive me an the car. Quality work, exceptional release when the car was completed.
2/27/2015
Terrill T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great
2/24/2015
Suzanne C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Y'all made an annoying situation so much easier to deal with. Quick! easy! And considerate of the customer. Thank you!
2/22/2015
Carlos P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and staff! Thank you
2/22/2015
Roxanne P. VERIFIED CUSTOMER
Vehicle Make : Honda
You are the best! the whole staff was great and made it very easy.
2/20/2015
Elizabeth E. VERIFIED CUSTOMER
Vehicle Make : Nissan
I thought the service was great and the updates through text were very helpful.
2/18/2015
Jennifer F. VERIFIED CUSTOMER
Vehicle Make : Honda
The communication over the progress of my car was good. I have one complaint: upon inspection of my car when I arrived to pick it up, I noticed the back left bumper area behind tire has mounted plastic piece that is not flush against the bumper. I addressed this to the representative Brian Martin, who assured me it would not be an issue. I do not want this to be an issue when my lease expires in 2016 (a concern I made to Mr . Martin).
2/14/2015
Kent M. VERIFIED CUSTOMER
Vehicle Make : BMW
Very professional
2/7/2015
Joshua S. VERIFIED CUSTOMER
Vehicle Make : Honda
Jade made his experience wonderful! After being hit and having to deal with adjusters, I really appreciated someone who handled everything from estimating damage to working through difficult insurance supplements. This is the second body repair my wife and I have had completed at Rick Hendrick Collision, and I will definitely recommend you guys in the future. Hopefully we won't need body repair in the future, but if we do, it will be with Rock Hendrick Collision. Thank you!
2/6/2015
Jason H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rick Hendricks collision did a great job on the car they keep us informed daily by text which I requested that way and Brian was very professional and customer friendly
2/5/2015
Keith H. VERIFIED CUSTOMER
Vehicle Make : BMW
The work was excellent as far as I can tell. The people I dealt with Brian Martin, David Clark, Beth? Becky? were professional. The bottom line is that it took 2 ****/2 months to accomplish the work. The damage was not massive. The reasons given for such a long time were feeble. If the Collision Center was that busy, and had told me that up front; I would have chosen other alternatives.
thanks
Keith H
2/5/2015
Violet D. VERIFIED CUSTOMER
Vehicle Make : BMW
lLarry was very nice and accommodating. The process took a week but they kept me informed daily with texts which was nice.
2/1/2015
Louis M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Larry and his team are extremely good to work with when having your car repaired. They stay in touch, update you as work is progressing and let you now through their concern that they want the best possible outcome for you the customer. They even delivered my car to my door when their was a mix up with the "pick up" driver taking me to the dealership to pick up my car. Job well done and thank you.
1/31/2015
Danielle D. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car looks great thank you guys for all your hard work
1/29/2015
Fernando M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Larry Kearns ensured everything was scheduled and made a bad situation less painful. My vehicle looked great too! Can't beat OEM parts and service
1/27/2015
Patricia C. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm very pleased with the repairs to my Honda and very grateful for Lauren's competence, graciousness and good nature to steer me through this experience.
Thank you.
Pat Collins
1/24/2015
Charles L. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job from start to finish. All staff was professional, knowledgeable and extremely friendly.
1/24/2015
Ashley E. VERIFIED CUSTOMER
Vehicle Make : BMW
Extremely helpful, prompt, able to contact easily and accommodate any concerns may have
Very respefcul and a pleasure to work with
Definitely recommend to others
1/23/2015
Alan B. VERIFIED CUSTOMER
Vehicle Make : Ford
Attention was prompt. All persons were polite and knowledgeable. Repair was quick.