Didn't have to wait at drop off or pick up, good communication, and cleaned the car!
5/13/2016
Mark H. VERIFIED CUSTOMER
Vehicle Make : Jeep
I am very happy with the repair to my Jeep and the customer service I received. The text updates are really helpful also. Thanks.
5/12/2016
Kenneth S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Did a great job of keeping me informed and it was a prompt service
5/12/2016
Stephen B. VERIFIED CUSTOMER
Vehicle Make : Honda
We asked to have our car on a lift to inspect under the car before accepting. They first said it wasn't possible, but because I was persistent, they accommodated our request. When they did, a car beside the lift was stripped down to almost the frame. They told us that was what our car looked like during the process. It was then that I understood the full magnitude of everything they had done to our car, and for us. I was very impressed.
5/10/2016
Dawn R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks like nothing ever happened! Everyone at the shop was friendly and respectful...great experience!
5/10/2016
Clark R. VERIFIED CUSTOMER
Vehicle Make : Honda
We are pleased with the work. Staff was courteous and efficient.
5/9/2016
Kelly M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Unbelievable service and customer care!
5/7/2016
Brian J. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very pleased
5/4/2016
Kathryn A. VERIFIED CUSTOMER
Vehicle Make : Ford
Brian and the team quite frankly could not have done anything to make this a better experience. Timelines were met, promises kept, insurance taken care of, friendly? Yes! The repair looks good and I'll keep an eye on it to see if the work is as good as the front of the house. Don't get me wrong, the work looks great!
5/4/2016
Susan A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a very good experience.
5/3/2016
Kathy M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Professional and timely service.
5/2/2016
Mary Jo. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Andrew was great. Very personable and kept me informed. I appreciate his professionalism as well.
5/2/2016
Marguerite E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Made the process easier than I could have ever imagined. Would recommend.
4/28/2016
Neil J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was wonderful, and my car looks amazing!!
4/28/2016
Demetria P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I've had repairs done twice an was well satisfied, thanks again
4/28/2016
Paul K. VERIFIED CUSTOMER
Vehicle Make : BMW
They kept up to date through out the repair. The Hendrick team was a joy to work with---no problems & super work. I highly recommend this collison center.
4/26/2016
Arden L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Part of my key was broken when I went to pick it up. It took five days just to replace a window. I'd prefer not to be contacted because I would quite rather move on from having to pay for a defective window.
4/26/2016
Leslie S. VERIFIED CUSTOMER
Vehicle Make : Ford
I was extremely impressed with the woman who did my evaluation and returned the car to me. She was friendly, helpful, and didn't talk down to me like so many car places tend to do. Her service alone would make me recommend your business!
4/26/2016
David V. VERIFIED CUSTOMER
Vehicle Make : Honda
The car was returned in a timely matter, the representative kept in constant communication and worked with me to transfer it between shops to finish other maintenance items. Overall quality looks as good as original.