I appreciated the fact that I was kept informed of the progress regarding repairs to my car. When I picked it up Jerry went over all repairs with me. My car looks great!
1/1/2018
Eric G. VERIFIED CUSTOMER
Vehicle Make : Ford
Mike was amazing!!!!
12/30/2017
Kevin R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service!
12/30/2017
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very responsive and brought my car back in great condition
12/29/2017
Eduardo L. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
We have to bring the vehicle back due to a check engine light that is on.
12/29/2017
Brent B. VERIFIED CUSTOMER
Vehicle Make : Ford
The work on my truck looks great, thanks!
12/28/2017
Benjamin C. VERIFIED CUSTOMER
Vehicle Make : Honda
Car took 4 months to be ready. I received little to no communication regarding my car. Even calling and asking for a callback only resulted in getting an update rarely. I was informed multiple times my car would be ready "within the week." Of course, it was me following up several weeks later to find out they had to push the pick up date out for one reason or another. My fiancé called a few times and was forwarded to a voicemail in Georgia (my car was in Charleston, SC) twice. When I finally received my car, the touch screen was unusable. There was a large error message saying it could not connect to the gps. I could not exit this screen. The touch screen is necessary to operate the climate, navigation, and radio. Instead of taking my car to the dealership and fixing this, the technicians simply ignored this problem and let me come pick up my car knowing the error message would show up when I started it. After picking it up, I had to take the car to the dealership myself. They did not vacuum or clean the inside of my car.
12/28/2017
Sookhoon M. VERIFIED CUSTOMER
Vehicle Make : Honda
Omar and the front desk was a pleasure talking to and explaining somethings that I asked about
Thank you
12/28/2017
Christina H. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work! A++++
12/27/2017
Elizabeth M. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly , professional , & done in a fair amount of time . Thanks again
12/27/2017
Stephen B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very professional and provides the best quality around
12/27/2017
**** D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service. The text message alerts about the progress were very nice. The staff was very pleasant and friendly also.
12/23/2017
Anthony C. VERIFIED CUSTOMER
Vehicle Make : Dodge
The collison center.team did a fantastic job with repairing my truck! I'm 100 percent satisfied with the final product. Thank you very much, Merry Christmas, and Happy New Year!!
A.E. Carbone sends…
12/23/2017
Rodney B. VERIFIED CUSTOMER
Vehicle Make : Honda
We were very pleased with both the customer service and the quick repair time on our vechicle.
12/23/2017
Alexis W. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for fixing my car and cleaning out my car!
12/22/2017
John J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great service in both repair and rental!
12/21/2017
Robert L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The car looks new again. Jpb well done
12/21/2017
Diane H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent, was so simple I drove up they we ready for me and 5 mins later I was driving away I my rental car.
12/21/2017
Katherine S. VERIFIED CUSTOMER
Vehicle Make : Subaru
The repairs are very satisfactory, however there were some delivery times that were not met. A few times I was promised the car would be finished by the next day, only to receive a call that it would not be finished until the next day, and so forth. I totally get that repairs take time, but it would be a better experience if I was given a guaranteed time estimate, rather than be let down multiples times. But the car looks great! Thanks for getting it back on the road.
12/20/2017
Albert N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very nice and appreciated the email updates. Save me calling and you answering calls. Thx