The gentleman that handled my account did so with professionalism and made the experience a great one
5/12/2018
Mark L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent work and great care. Thanks for the car wash, memorable touch to accent the 100% service.
5/11/2018
Tamica M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks for everything did a beautiful job Thanks again
5/11/2018
David S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great service
Thanks
5/7/2018
Lauren G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service! Car looks excellent! Great communication and repairs were done in a timely manner!
5/5/2018
Dawn G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My back left turn signal is not working correctly
5/4/2018
George G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Process was quick, simple and smooth. My car looks great.
5/4/2018
Larry J. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very professional thanks
5/4/2018
Sherrielynn B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very professional and great customer service
5/3/2018
Marguerit C. VERIFIED CUSTOMER
Vehicle Make : Toyota
We love the conenience of the one stop shopping experience. Everyone was professional and the process was smooth
5/3/2018
Belkys G. VERIFIED CUSTOMER
Vehicle Make : Kia
I can't believe the wonderful way .You turn a car accident into a good experience.
Your excellence in service and detailed work
I will always remember and highly recommend.
Thank you, so much
5/3/2018
Beverly B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly, efficient service. Thanks
5/1/2018
Jasmine R. VERIFIED CUSTOMER
Vehicle Make : Dodge
The Durango was fixed fast, we missed her. Thank you, Hendrick for getting us back into our baby for the babies.
5/1/2018
Deidre B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Worst customer service I have ever experienced.
4/30/2018
Donald H. VERIFIED CUSTOMER
Vehicle Make : Honda
The email update was not used by Hendrick's Collision. I still had to call the collision center to find out what was going on with the repair and insurance claim.
4/30/2018
John D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The experience was great and customer service couldn’t have been better. I appreciated the wash my truck received before getting it back.
4/29/2018
Barbara C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Getting a completion date was excrutiating-you overpromised and under-delivered. I felt you never had a good handle on when my car would be ready. If I had been told upfront how hard it would be to get parts I would have been prepared for the delays. I was told it would have been finished a week earlier than it was finished.
4/28/2018
Karole C. VERIFIED CUSTOMER
Vehicle Make : Lexus
They went above the call of duty to make Allstate (the company covering the person who was 100% responsible for the accident) covered all the accident related costs.
4/27/2018
Patricia J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very satisfied. Thanks for making an unpleasant accident to be less stressful.
4/26/2018
James R. VERIFIED CUSTOMER
Vehicle Make : BMW
The staff was amazing, they are friendly and care about the customers and try to be as helpful as possible. Jerry the service representative went out of his way to ensure we were satisfied. He patiently answered all our questions and concerns and communicated well keeping us up to date on the repair status. The service we received was exemplary from the time we walked in to completion the work. The car looks better than it did before the accident. Thanks for the excellent work and service.