I was always kept up to date about the on going repair process.
6/27/2018
Calvin W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job rides like brand new
6/24/2018
David K. VERIFIED CUSTOMER
Vehicle Make : Toyota
fast,thorough and professionsl.caring and courteous.
6/23/2018
Esmeralda A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good servise
6/22/2018
Jeffrey M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything went well NO Complaints, I would recommend them anytime, very. Professional well run business
6/22/2018
James F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you.
6/21/2018
Robert B. VERIFIED CUSTOMER
Vehicle Make : Honda
Enjoyed getting the email and phone call updates.
6/21/2018
Sharon H. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was taken in at 8am Monday June 11. We were told it would be ready Thursday June 14. I got an email right after I dropped off the car. I was never informed of any status and I called in late afternoon on Thursday and was told it was not ready. I again had to call in Friday June 15 and again Monday June 18 to find out it was still not ready. Tyler was terrible and promised to call with status 3 times but never did. My husband talked to a manager named Jake who apologized for the poor service. Finally I got a call Tuesday June 19 and picked up the car. No one bothered to apologize for the delay. I received an email from Hendrick AFTER I picked my car up. What happened to all the status updates...absolutely none were ever received. Today I was informed a supplement was filed with my insurance company. Ridiculous that anymore $ was paid for the terrible service. The work looks great but I would NEVER recommend Hendrick for any body work. Sharon H
6/21/2018
Michelle R. VERIFIED CUSTOMER
Vehicle Make : Kia
Other than the repairs taking a little longer than normal (not Rick Hendricks fault) I have no complaints and am very satisfied with my overall service.
6/20/2018
Walter T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome great customer service healthy environment my car was fixed perfectly I have 2014 impala now I feel like I'm driving a 2018 thanks alot
6/18/2018
Betsy H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent job on the detailing. Thank you .
6/11/2018
Frances F. VERIFIED CUSTOMER
Vehicle Make : Ford
You did a wonderful job I really appreciate it
6/11/2018
Julie L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Courteous and timely
6/9/2018
Guillermo A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I received the car back today and the repair looks pretty well done. I have not found any flaws.
6/9/2018
Phyllis W. VERIFIED CUSTOMER
Vehicle Make : Mercury
You’re Company Rocks! Fast and GREAT service. Thank you so much
6/9/2018
Anthony B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service...Brandon did a great job...
6/7/2018
Ricki S. VERIFIED CUSTOMER
Vehicle Make : BMW
I liked how I was updated on the progress of the work. Thank you. I never had to call asking how things were going.
6/6/2018
Lauri W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional job done!
6/5/2018
Barbra H. VERIFIED CUSTOMER
Vehicle Make : Ford
Greatly appreciated the text messages with updates on the progress of repairs. Excellent work and friendly, professional, helpful employees.
6/3/2018
David M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I talked to Tyler. Very Helpful. The paint pattern does not match. Toyota does an overspray by robot on the bottom 8 inches of its tacomas. hard to replicate unless trained.
long story short it does not match and I have been working for automotive companies the last 15 years so its easy to see a difference between factory and repair of the repair is not to factory standard.