Great experience. Tracie Cannady provided us excellent service and kept us totally informed and was very pleasant and kind to us.
10/14/2023
Mariel J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Todd was amazing!!
10/5/2023
Marcus M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very helpful and professional
10/4/2023
Arthur C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very commendable work.
9/24/2023
Joe J. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Todd was very professional and good to work with.
8/25/2023
Wei Han. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work, very accommodating, very professional!
8/3/2023
Michael G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done
7/17/2023
Maxwell B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communication was not the best. Car was supposed to be ready in 3 days and it took 2 weeks. I had to call several times to ask for updates and was often told the only person that could tell me updates was not there. The day I went to pick up my car I called and I was told my car wouldn’t be “released” bc they couldn’t confirm that USAA had waived my deductible. Very frustrating to be told I wasn’t allowed to pick up my own car after 2 weeks. I eventually called USAA myself and sat on hold while USAA called you guys to tell you yes, my deductible was waived.
6/24/2023
Reginald J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All went well, no complaints.
6/2/2023
Helen R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very satisfied
5/28/2023
Ian M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Trustworthy and quality work. The people are tremendous. My highest recommendation.
5/14/2023
Karen S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Brandon Butts is great! Very professional and courteous.
3/9/2023
Heidi B. VERIFIED CUSTOMER
Vehicle Make : Honda
Service experience was five stars for timeliness, professionalism and problem resolution. A HUGH thank you to Brandon Butts, Collision Estimator, for his outstanding customer service. Brandon was professional, knowledgeable and friendly as he patiently listened to the issues I had been dealing with since picking up my vehicle after the accident repair (September 2021) and then diligently proceeded to resolve the problems. His attention to detail and follow up service was excellent and very much appreciated. Brandon Butts is an asset to Hendrick Collision Center. Thank you Brandon!
2/7/2023
Steven G. VERIFIED CUSTOMER
Vehicle Make : Ford
All personnel acted professionally.
1/30/2023
Angelina B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It would have been nice if my car had been washed and cleaned before returning to me
1/28/2023
Coleen D. VERIFIED CUSTOMER
Vehicle Make : Honda
Was very impressed with how easy it was to get the estimate done and how quickly the repairs were completed. Very nice staff!
12/26/2022
Christopher P. VERIFIED CUSTOMER
Vehicle Make : Toyota
????
12/15/2022
Jerry S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks fixing my vehicle!! The process was very smoothly handled, I love how I was updated weekly on the status with my vehicle.
12/5/2022
Sally B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Completely satisfied with workmanship. Had problem with Thursday appt and seven day it took to complete. Glad I didn’t have major repair.