Matt Darrington went above and beyond to take care me on my truck! I really appreciate his attention to detail!
9/29/2017
Arch G. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt Darrington did an amazing job and took great care of me. Top notch across the board!!
9/28/2017
Mark P. VERIFIED CUSTOMER
Vehicle Make : Ford
They done excellent work I could not be more satisfied with the way my car looked when I got it back Matt who was my estimator goes over and Beyond on customer satisfaction I would recommend anyone to this collision repair shop
9/15/2017
Donald S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Superb service. Special kudos to Matt Darrington.
9/14/2017
Alicia D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job took longer than expected but that was only because Matt wanted the job done right. I've had my Silverado since 2014 and I feel like it's brand new. I won't be getting another truck soon, but when I do it will be with Hendricks instead of Cable Dahmer because if the service I received during this repair. Thank you!
9/13/2017
James J. VERIFIED CUSTOMER
Vehicle Make : Acura
Couldn't have done better and won't let friends or family in the KC area go anywhere else... esp. Matt in collision special thanks to him specifically and all who helped him get the job done
7/27/2017
Deedra D. VERIFIED CUSTOMER
Vehicle Make : Honda
Don't make promises you can't keep. I was originally informed you would need my car for 18 days. Matt informed me my car would be ready sooner than expected. That was around day 10 or 11. After waiting for a part to come in and a new tire, I was able to get my car on day 16.
7/19/2017
Constance J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The guys went over beyond then expected the little details was the thing that got class A collision shop and service class A people
11/9/2016
Bart B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Craig Spurlock and his crew were awesome! I recieved email reports at each stage of the repair. I wouldn't trust anyone else with my car.
11/5/2016
Mariah D. VERIFIED CUSTOMER
Vehicle Make : Scion
Staff was very helpful and professional. However, my car does have some imperfections when put back together. Gaps are not lining up, windows now rattle, bluetooth doesn't work anymore, etc. Will be taking my car in to have another opinion.
10/31/2016
Rachel E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Would have been more satisfied if they would have offered ancillary services specials while the vehicle was there. Did like getting text status updates and overall happy w repair so far.
10/6/2016
John F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car was not ready as promised and delayed a couple of days. Then there was damage to it while in your possession. Add that to a 16 day repair for something that couldn't have taken more than a 5-7 days for most shops and it was a miserable experience. Still waiting for a call to repair the damage. At least the rep Mark Couch was nice.
9/16/2016
Martha F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was kept up to date on the progression of repair on my car and was treated very courteously by Marc Couch. I have not had the chance to drive by car yet - my husband picked it up from Hendrick, and he thought everything looked and worked fine.
8/13/2016
Steven L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I won't work with anyone but Marc Couch! He's amazing kept me notified the whole entire time! I've worked with him twice and now won't work with anyone but him!! Thanks Marc you're the best!!!
7/26/2016
Barbara Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication on both ends.
USAA made it easier to use Hendrick.
We would use it without USAA now.
5/23/2016
Curtis M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mark from collision ensured that I had a great experience and I did just that! Thanks.
5/1/2015
Nicholas S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am waiting for a return call about my voicemail to mark at this time concerning my 2011 Silverado Body work.
3/23/2015
Adam D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am very happy with the work that was done looks brand new and couldn't be happier! Marc Couch also was able to answer all my questions and helping me during the time my car was fixed
Thank you,
Adam D
3/13/2015
Whitney B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very happy with both the customer service and the quality of the craftsmanship. Thank you!!!
3/13/2015
Shawna D. VERIFIED CUSTOMER
Vehicle Make : Kia
My Kia is running awesome! And she looks amazing:) thank you!!