Matt did a great just b of keeping me informed of the progress with my car
1/12/2019
John B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Matt Derrington was a great contact and communicated well with me and worked around several kinks in my schedule. It was a godsend to have my car delivered straight to me. The work was done well, and my car was spotless when I got it back. Thanks for the diligent work.
1/10/2019
David M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Matthew and Luke were awesome. Luke's attention to detail was extremely appreciative. I was extremely happy. All around very good service and experience.
12/12/2018
Calvin L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was professional and the car looks great. I would recommend I will will recommend this body shop.
11/17/2018
Sarah M. VERIFIED CUSTOMER
Vehicle Make : Ford
Took longer than expected for the job to be completed. Communication was good at beginning of service and then zero communication as the job wrapped up. We had to call several times to actually confirm job was complete. Information provided electronically was delayed in final delivery time. We showed up one evening, since the status was set for delivery and the car wasn't ready. When we finally did pick up the car, noticed an area on the body that was not supposed to have any work and there were 2 fresh marks that scratched past the paint. It was evident it occurred when the bumper was being placed back on the car. The employee touched it up with paint. But, who knows if that will cause deterioration later. Headlights were also not level, even though we asked if that was completed and they told us yes. The car had an alignment completed and after we left, the car was still pulling to the left.
11/2/2018
Christine C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Matt went above and beyond helping me out for the process.
10/30/2018
Mikhi H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I worked with Matthew he was excilent he Called kept me updated and when he could not answer he would always return calls, people like him are why we can trust this company he went above and beyond to show he cared.
10/26/2018
Nancy C. VERIFIED CUSTOMER
Vehicle Make : GMC
Very quick, pleasant service. My car looks brand new!
10/10/2018
Joshua L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs were excellent, the service was phenomenal and the staff was always kind and helpful, even when it was busy. An unfortunate accident was made better by coming to Hendrick! Thank you for all you did!
10/5/2018
Amanda B. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
This is my second time working with Matthew to get my car fixed. He’s very great with communication and easy to work with. I would recommend Hendrick Chevrolet service department ANY TIME!!
10/2/2018
Nell H. VERIFIED CUSTOMER
Vehicle Make : Acura
No issues. Friendly, informative, & thorough service!
9/29/2018
Rose M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job and keeping me informed on all process and progress
8/28/2018
**** F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent customer service and repair to my Lexus.
6/23/2018
Mark A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Matthew was very friendly, informative and patiently answered all my questions.
6/5/2018
Kathryn J. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car looks like a brand new car. For all the repairs one couldn't respect more. You took care of all and if something needed your service you didn't haste to notify the insurance company. Thank you for your professionalism. Most of all thank you for providing communications of each repair that was taken place. Thank you to not only HENDRICK COLLISION but to your employees who are doctor's in their own right who handles the surgery on injuries of the vehicles body.
5/29/2018
Kristen M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Matt was great to work with. Thank you!
5/16/2018
Karis L. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and communication!
5/12/2018
Dianne C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you for making this a smooth process! I appreciate the professionalism of your entire staff.
5/12/2018
John G. VERIFIED CUSTOMER
Vehicle Make : Land Rover
My TPMS censor on my front right wheel isn’t working. Jason was great through the whole process though.
5/11/2018
Scott S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was above and beyond. Matt was very helpful and communicative throughout the whole process. We couldn't have imagined it to have gone any smoother. To top it off, our car was ready a day earlier than expected. Thank you all for a job well done and excellent customer service!